Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have a apple touch iPod 32 gig which I took to the store
I have a apple touch iPod 32 gig which I took to the store to retrieve the data. I was informed that I need the password ***** I don't remember. This was purchased in 2009. It's a 4th generation seria… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
, I have an iPod (80GB) (not an iPod touch) that I have
Hello, I have an iPod (80GB) (not an iPod touch) that I have had for years. It was synced to a desktop PC which crashed last fall. My new computer is a MacBook Air (love it!) and I own an iPhone 5s. I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an iPad and a BlackBerry. I have all of my contacts
I have an iPad and a BlackBerry. I have all of my contacts the same on both devices. I am figuring out the best way to purchase the iPhone 6. (T-Mobile) If I buy it at the Apple Store, and bring in my… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Iphone. need to transfer some music files from my wifes Gateway
Iphone. need to transfer some music files from my wifes Gateway compter to her Iphone. i created a library on the computer, but i can not find a way to transfer. how to do this??… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I hope this question makes sense. WARNING! Its a dandy.
I hope this question makes sense. WARNING! It's a dandy. It has to do with iPods and creating iTunes libraries on a computer for each one of them! The computer is Windows 7 HP Pavilion Elite HPE. (In … read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I just accidentally erased off my computer all the music that
I just accidentally erased off my computer all the music that I've downloaded from my CD collection. All these albums and songs are still on my IPod, but I don't want to sync my IPod with ITunes...I w… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
How do you restore I pod to working function without the recorded
How do you restore I pod to working function without the recorded video/audio being deleted or, after restoring is there a way to re cover old video from hard drive on I pod after restored to "manufac… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When i plugged my iPod in to my Laptop to add new songs that
When i plugged my iPod in to my Laptop to add new songs that i had just purchased on iTunes(like I always do) it started to "sync music". I thought nothing of it. I tried adding my newly purchased son… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Just tried to update my Iphone 4 to the lastest version and
Just tried to update my Iphone 4 to the lastest version and towards the end it said download could not complete. Now i have just a black screen with the itunes symbol and a USB lead tring to conect to… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a new laptop with a new itunes already downloaded.
I have a new laptop with a new itunes already downloaded. I want to sync but don't want all of my info erased. Do I need to bring my itunes over from my old computer?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPhone 4 will not sync with iTunes. I get the message in
My iPhone 4 will not sync with iTunes. I get the message in step 4 (photos) that "the iPhone cannot be synced. The required file cannot be found" Can you help me? Best regards, Peter Raven… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I recently plugged in my iphone to synch the contacts photos
I recently plugged in my iphone to synch the contacts photos etc but when i also updated the phone all my itunes purchased games music and videos appears deleted. I also lost all data on phone and I h… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I purchased some music in the itunes store. I plug my phone
I purchased some music in the itunes store. I plug my phone to my computer to sync it. It says sync is complete. however, the songs are not on the ipod on my iphone. I have tried several times....HELP… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How do i transfer music and videos ftom iPhone to home computer
How do i transfer music and videos ftom iPhone to home computer? I can connect OK, Sync is running OK. iphone lists everything but there is nothing in the library. Disconnect phone and the music files… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I want to copy the music on my ipod to itunes on my new lap-top.
I want to copy the music on my ipod to itunes on my new lap-top. the orignal pc where all my music resided died on me; however, i did copy all the music on discs, but don't really know how to trnasfer… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
237 satisfied customers
I recently bought some music and got it to download onto my
I recently bought some music and got it to download onto my computer but will not download or "sync" to my ipod. Can't figure it out… read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
123 satisfied customers
The computer that I originally set up my ipod with no longer
The computer that I originally set up my ipod with no longer exist, My ipod crashed and only an apple would come up on the screen. I purchased a new ipod and laptop. I restored old ipod but none of my… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Iphone 3gs suddenly stopped syncing tv shows and movies. Ive
Iphone 3gs suddenly stopped syncing tv shows and movies. I've restored the phone and uninstalled, then reinstalled itunes, but still no success. Video content shows on sync summary, but not on the pho… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x