Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My ID is disabled. IPhone 6. I want to add Drlta airlines
I have had ID credit card theft recently and Charges were made to iTunes. This may have caused the problem.… read more
Jon
Jon
Bachelors Degree
786 satisfied customers
I cannot buy tokens with my password in most games. IPad
I cannot buy tokens with my password ***** most games … read more
Jon
Jon
Bachelors Degree
786 satisfied customers
I can't purchase from Apple store. IPhone 8plus. 2 days ago
I can't purchase from Apple store JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 8plus JA: How long has this been going on with your iPhone? Wh… read more
Jon
Jon
Bachelors Degree
786 satisfied customers
I'm fine w waiting. Ashik, Hope this one is easier than the
This question is for Ashik, I'm fine w waiting. Hi Ashik, Hope this one is easier than the Mail one :) I have two word games I play on my iPad iOS 11.3. Both games have an ad between every round. Game… read more
Justin Johnson
Justin Johnson
Mac Genius
2,983 satisfied customers
My deceased husband just had a charge against his credit
My deceased husband just had a charge against his credit card account that is not ok. My husband***@******.*** had a $49.xx charge for a game it appears on his iTunes account . My husband passed away … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Trying to pay for a subscription to tinder (don't judge )
Trying to pay for a subscription to tinder (don't judge ) and I continually get an error message that it cant be completed without apple help … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need to change my iTunes email. Not sure, probably years
I need to change my iTunes email JA: When did you last update iTunes? Customer: Not sure, probably years ago JA: What have you tried so far with your iTunes? Customer: Download games JA: Anything else… read more
Justin Johnson
Justin Johnson
Mac Genius
2,983 satisfied customers
My husband's new Ipad was set up with an incorrect email. I
My husband's new Ipad was set up with an incorrect email. I have been able to change this on Apple ID. However. on ITunes and App purchase it still is incorrect and I don't know how to change it. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have been charging on a credit card for itunes and now it
I have been charging on a credit card for itunes and now it says I need to contact your support. My credit card card company said there was no fraud. Why won't the charge go thru … read more
Jon
Jon
Bachelors Degree
786 satisfied customers
I have been playing the word game Word Streak ( Scramble )
I have been playing the word game Word Streak ( Scramble ) for years. Since iOS 10 upgrade, I have not been able to buy tokens. Maybe 2x out of hundreds of tries. Please correct this as you will see, … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I had to reset my iPad gen 1 so I cannot sign into game
I had to reset my iPad gen 1 so I cannot sign into game center to retrieve my games it keeps saying some one else is using my sign in name how can I fix this I'm prez1974… read more
Cris
Cris
63 satisfied customers
About 8 months ago itunes decided it did not knwo me anymore
About 8 months ago itunes decided it did not knwo me anymore so I re-loaded iTunes btu when I try to update my apps to my iapd I get this message: "YOU canot update this sfotware since you have not ow… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
After loading apps on 2 new iPad2s for my grandchildren I
After loading apps on 2 new iPad2's for my grandchildren I could no longer update apps on my iPad and iPad2. Got notice "Cannot connect to iTunes store". Yet I could purchase an album and if I deleted… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
When I upgraded my iPad to iOS 5, I had to change my user name
When I upgraded my iPad to iOS 5, I had to change my user name and password. My original user name was not my email and apparently somewhere along the way, that became required. Password XXXXX to be c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I have a MobileMe account which I know will expire in June
I have a MobileMe account which I know will expire in June 2012. I have used that account to buy apps via iTunes Store for iPad 2 and iPodTouch until the iOS 5 upgrade a couple of weeks ago. Until 2 w… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I received an email that my iTunes account information had
I received an email that my iTunes account information had been changed. Knowing that I had changed nothing I tried to sign on. My password XXXXX no longer working, my security question answer was no … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have always been able, up until now, to use the I-Tunes Stores...to
I have always been able, up until now, to use the I-Tunes Stores...to purchase song. Believe I have the password XXXXX there. However, when I try to pay for an APP on my I-Phone, that password XXXXX X… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I had the misfortune of my compute HD going bad, along with
I had the misfortune of my compute HD going bad, along with needing to reformat my iPod. In essense, I lost everything. When I go to download my previously purchased music, there is nothing to downloa… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x