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Somehow Ive messed up my apple i.d. I'm 80 years old and not…

Customer Question
Somehow Ive messed up...

Somehow Ive messed up my apple i.d. I'm 80 years old and not too tech savvy can you help me restore an apple id

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

An old os yosemite

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Typing in a series of numbers on the recover id site

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I just need a new id so that I can use the apple to pure has or use

Submitted: 4 months ago.Category: Mac
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Answered in 2 hours by:
3/9/2018
Mac Support Specialist: syseng, Systems Engineer replied 4 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,822
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Go to your Apple ID account page at the link below and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.

https://appleid.apple.com/#!&page=signin

Enter your Apple ID.

Select the option to reset your password, then choose Continue and follow the rest of the steps as prompted.

Please let me know the result and if you need further assistance.

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Category: Mac
Satisfied Customers: 7,822
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