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My problem is with iTunes. Can you help me? Yesterday -

Customer Question
My problem is with...

My problem is with iTunes. Can you help me?

Technician's Assistant: When did you last update iTunes?

Yesterday - checked software says current

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Guess not

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
3/9/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is exact error message you are getting in the iTunes?

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Customer reply replied 4 months ago
Thanks
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Could you please tell me what is exact error message you are getting in the iTunes?

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Customer reply replied 4 months ago
Before you up sell me for $39, do you have experience with Windows 7 and iTunes?
Customer reply replied 4 months ago
no answer?
Customer reply replied 4 months ago
The error in iTunes is that it does not allow you to edit playlists. You don't get an erro, it just doesn't execute.
Customer reply replied 4 months ago
Do you have Windows 7 and iTunes experience?
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

I am sorry for the delay, I have an experience in the iTunes and Windows 7.

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Customer reply replied 4 months ago
Cancel everything and do not charge my card - please. Good Night.
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-****

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