Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I purchased a copy of TurboTax online and downloaded it to
I purchased a copy of TurboTax online and downloaded it to my macbookpro. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a 2012 MacBook Air. I upgraded to High Sierra and
I have a 2012 MacBook Air. I upgraded to High Sierra and have had problems since. Very slow and freezes often. Doesn't show all postings in Facebook. Can I go back to another OS? … read more
Michael T
Michael T
1,574 satisfied customers
We have a MAC desktop, 10.95. We want to use Quicken but our
We want to use Quicken but our computer is 10.95 and we need 10.11 at min. please advise, thank you, ***** ***** Lise … read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
I have a MacBook Pro OS 10.9.5. How do I copy photos from my
I have a MacBook Pro OS 10.9.5. How do I copy photos from my iCloud onto my computer? … read more
Jon
Jon
Bachelors Degree
838 satisfied customers
Lost iPhone was found. Now can not remember pW to unlock
Lost iPhone was found. Now can not remember pW to unlock same / … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
ICloud isn't working until I give them the right PW. I think
iCloud isn't working until I give them the right PW. I think I finally remember it, but it's too late...they won't deal with me now. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I locked myself out of my MacBook pro. And forgot the
I locked myself out of my MacBook pro. And forgot the password. Tried the recovery by pressing cmd+r and got into utilities and password ***** screen but it said something about not having configured … read more
Justin Johnson
Justin Johnson
Mac Genius
3,381 satisfied customers
Its been a time sinse I used my apple ID and I have
Its been a long time sinse I used my apple ID and I have dementia, I would like to to the Apps Storem but I can't. Please help me retrieve my acc**t ID. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,381 satisfied customers
I can not install MAC OS high sierra. For the last 30
when the box asks for user name and password ***** doesn't take my password… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
I am trying to install the macOS High Sierra upgrade. I
I am trying to install the macOS High Sierra upgrade. I cannot successfully do so as the error message tells me "The path/system/installation/packages OSinstall appear to be missing..." mi cannot get … read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
G'day - can you explain please how I upgrade to at least OS
G'day - can you explain please how I upgrade to at least OS x 10.10.5 when Im currently running 10.8.5 (yes don't laugh). Any help would be appreciated. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,188 satisfied customers
Downloaded High Sierra on iMac. Shortly after than, Office
Downloaded High Sierra on iMac. Shortly after than, Office 365 popped up when I wanted to access a Word file. It asks me to sign up for one free month then $6.99/month after that, cancel any time afte… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I'm trying to update macOS High Sierra. MacOS Sierra. It
It requires a password ***** update. I've tried all my pw's and they don't work. What IS the "administrated" pw? … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I have an older phone that I don't remember the password for
I have an older phone that I don't remember the password ***** and ned to retrieve some pictures. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I'm sure this is a question you've had many time before. I
I'm sure this is a question you've had many time before. I can't remember my original apple id. I've had my macbook for about 4 years. I can't download anything without it, obviously. Is there a way i… read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
Site did nto let me finish entering phone # I am asking
under iphone 5 settings, apple id forgot, tried all possibilities but not allowed to get both new apple ID and PW - have neither … read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
I'm trying to load Turbo Tax - computer needs an update -
I'm trying to load Turbo Tax - computer needs an update - bought Mac OS X Snow Leopard - disc won't load.… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Can my 10.7.5 27 Mid 2011 OS be upgraded, or is is now junk,
Can my 10.7.5 27 Mid 2011 OS be upgraded, or is is now junk … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x