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Trying to install Appel bluetooth keyboard on Mac with

Customer Question
Trying to install Appel...

Trying to install Appel bluetooth keyboard on Mac with Windows. It requires passcode but will not give me one. thanks.

Technician's Assistant: What version of Windows are you running on your Mac?

Windows 10

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Tried several times today. used to work but I installed windows 10 several months ago and have not tried to install Danish language keyboard because not needed until today. thanks.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That is all. thanks.

Submitted: 4 months ago.Category: Mac
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Answered in 7 hours by:
3/9/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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