star-filledicon-cnnicon-foxicon-nbcicon-nyticon-today

Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Apple iPad mini cleared and its back on now but requesting
Apple iPad mini cleared and its back on now but requesting an old 4 letter passcode from years ago. I do not remember this passcode … read more
David L
David L
Bachelor's Degree
5,401 satisfied customers
Cant remember the password. Only got to the password and
cant remember the password JA: When did you last change your password ***** Apple ID? Customer: only got to the password ***** fingerprint JA: Did you try resetting through Apple's online account rese… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
288 satisfied customers
Trying to upgrade phone and don't remember my iPhone
Trying to upgrade phone and don't remember my iPhone password. Also the iOS update process appears frozen. Ow. Can u help? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I lost my iPhone and I lost my Apple password. I received a
I lost my iPhone and I lost my Apple password. I received a message that it is now time to recover my password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have lost my iPad and can't get in and don't know the
I have lost my iPad and can't get in and don't know the password ***** apple id … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am locked out of my iphone 7. It is not accepting the
I am locked out of my iphone 7. It is not accepting the passcode that i thought was the correct one. Is there a way to recovery my passcode without doing a factory reset? … read more
David L
David L
Bachelor's Degree
5,401 satisfied customers
I have forgotten my Apple password. All attempts to reset is
I have forgotten my Apple password. All attempts to reset is not working. Would you be able to help me? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I received a message two days ago that I could not access
I received a message two days ago that I could not access iCloud on this MacBook Pro due to a problem with***@******.***. That is my email address and Apple ID. I input the code sent to my iPhone. I h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
My iPhone 7 is locked and I need help unlocking it. Today
My iPhone 7 is locked and I need help unlocking it … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
After 4-5 years.my home iPad is requesting authorization -
After 4-5 years.my home iPad is requesting authorization - Apple ID and passcode. I do not have either. Are there security questions that I can answer to get this info? I tried a reset...still asking … read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
The restrictions passcode got changed on my sons iPhone and
The restrictions passcode got changed on my sons iPhone and I tried going back to factory start to reset but his find my iPhone was enabled and now the iCloud password ***** ***** working. I cannot re… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I changed my lock code on my iphone. Is there any way i can
I changed my lock code on my iphone. Is there any way i can change it without resetting it? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need to recover my ID account. Apple 6S Cell Phone. Since
since Jan 4 and I tried to recover- received an email stating account would be recovered by Jan 18, Had no feedback … read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
I have an apple ID code but my passcode never seems to work.
I have an apple ID code but my passcode never seems to work. I have a password, many actually as I have tried it multiple times but nothing works. I have what I think is a password ***** my last apple… read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
When I downloaded an update on my apple iPhone it ask for a
when I downloaded an update on my apple iPhone it ask for a pass code. I always use the same code but I must have hit a number wrong by mistake and now my iPhone is disabled.. please help me get it tu… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I did account recovery for my sons iPod touch as I sold it
I did account recovery for my sons iPod touch as I sold it to my friend but forgot the password ***** the passcode on the iPod. So I waited 21 days for account recovery and received a sms saying it's … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
Apple watch. The IPhone watch app will NOT open "My Watch"
Apple watch. The IPhone watch app will NOT open "My Watch" The other 3 selections will open Ideas? … read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
I am trying to restore my backup from my MacBook to my new
I am trying to restore my backup from my MacBook to my new iPhone 7. I just used the iTunes password ***** days ago but i keep getting an error message that it's incorrect. I double checked it in the … read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Mike

Mike

Mac Support Specialist

Over 20 years IT experience with Apple computers in publishing, marketing and design.

8567 Satisfied Customers

Pearl avatarPearl, Assistant

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x