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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't get in my account can't remember password I've done

Customer Question

I can't get in my account can't remember password *****'ve done everything. I don't want to make a new account
JA: What device or product does this involve?
Customer: Laptop and phone I'm already I my iPad do I'm okay
JA: What Operating System (OS) are you running on your iPad?
Customer: iPad
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: No I can't get in my gmai account on my phone or new laptop
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No please rest my account
Submitted: 8 months ago.
Category: Mac
Expert:  Kris R replied 8 months ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.