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I forgot my password. My ipad. I don't know. It has been…

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: What device or product does this involve?

My ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I don't know

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

It has been going on for two days. my ipad went to activation lock while I was on the internet.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just need my password

Submitted: 4 months ago.Category: Mac
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Answered in 1 minute by:
3/8/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the iPad asking you to activate it?

Is this the password ***** require?

Please let me know

thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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