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It won't try to start up. Took to genius yesterday. He
It won't try to start up. Took to genius yesterday. He couldn't get it to work but then it just suddenly started up. I left in sleep mode. Not working at all this morning. Need to take back to genius … read more
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Richard
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My MacBook Pro year 2012 has started to stall and beep soon after being used. Also a spinning coloured wheel sometimes appears. … read more
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Richard
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My MacBook is stuck with a colored wheel after I put in my
My MacBook is stuck with a colored wheel after I put in my password … read more
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My MacBook Pro has essentially frozen down quite suddenly. I
My MacBook Pro has essentially frozen down quite suddenly. I am unable to open any Applucations. Did I suddenly get a virus? Ted … read more
David L
David L
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Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
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Having problem with Word on my Air Mac. This just started in
Having problem with Word on my Air Mac. This just started in the last month. It used to work perfectly. I have OS Sierra 10.12.6. I have Word 14.5.5. It happens when I'm in Word and suddenly I'll get … read more
Kris R
Kris R
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I recently bought a MacBook 12 and a Multi Port Adapter. Got
I recently bought a MacBook 12 and a Multi Port Adapter. Got Bootcamp and partitioned the HD FOR Mac OS and Windows 10. I want to use an existing external display and have obtained a HDMI to VGA adapt… read more
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may macbook air mouse has frozen in top left hand corner -
may macbook air mouse has frozen in top left hand corner - nothing happens. Have turned on and off several times. Last time I turned on, sounded like a fan was running internally... but macbook isn't … read more
Dustin
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The curser on my Mac laptop is frozen in the upper left hand
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John T. F.
John T. F.
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I have MS Word for Mac on my iMac computer. I am in a document,
I have MS Word for Mac on my iMac computer. I am in a document, and the screen is frozen. The little round multi-colored circle is spinning around. I can't sane the document, and i am afraid that i wi… read more
Ashik
Ashik
Master's Degree
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i was typing a word document when a round multi-colored disc
i was typing a word document when a round multi-colored disc appeared. Now I can't work on or print the document… read more
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Ashik
Master's Degree
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I have an apple MacBook pro- it was very slow this morning-
I have an apple MacBook pro- it was very slow this morning- had a small colored circle revolving on the screen- I force quit, tried rebooting and now I have a black and white screen with an apple in t… read more
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Mary
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I have a 3 and a half year old macbook pro, 15 model, it was
I have a 3 and a half year old macbook pro, 15" model, it was on and working normally and has since frozen I can't get it to turn on, what can I do to get it running again?… read more
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my macbook has frozen when and just cycyle when i try to reboot.
my macbook has frozen when and just cycyle when i try to reboot. right now i had the mac hd on screen but need to know how to run check for virus etc… read more
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somehow i cannot get out of the internet on my computer. it
somehow i cannot get out of the internet on my computer. it is frozen with the little colored ball going round and round. i cannot turn computer off or go to any web sites. this has been going on for … read more
Travis
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My MacBook Pro has frozen. Cannot tell if it is on and frozen
My MacBook Pro has frozen. Cannot tell if it is on and frozen or off and frozen. Took it to Mac repairer and they reported it in working order. (and charged 50 pounds to tell me this) It has since don… read more
Mike
Mike
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High School or GED
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My friend has a macbook pro and his mouse pad wont click,
My friend has a macbook pro and his mouse pad won't click, and his cursor is stuck on his screen. how can he fix this?… read more
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My MacBook osx has frozen - I have Gmail contacts page open.
My MacBook osx has frozen - I have Gmail contacts page open. No trackpad hence no cursor movement, so I can't power off. Help!… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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