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I need to change my apple account and I can not remember the
I need to change my apple account and I can not remember the password … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
3 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I want to eliminate an old, no longer used email address.I a
I want to eliminate an old, no longer used email address.I a making changes on my system and when I get to a point that wants this password ***** a defunct email address. As a resultI am unable to upd… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
My case number is 100510149668 and I'm waiting for a
My case number ***** ***** and I'm waiting for a recovery on my Apple password ***** ID I've been waiting 3 days and I really would like to get my Apple ID and password ***** care of as I'm trying to … read more
Don Williams
Don Williams
BS
15 satisfied customers
I'm trying to get reset password for my mother-in-law and it
Hi Pearl, I'm trying to get reset password ***** my mother-in-law and it sends e-mail to her iCloud e-mail but it is getting me into a loop. I called earlier and had a tech with me and finally found h… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Forgot my passwords to my Apple id. It won't accept my
It won't accept my passwords; asks me security questions I can't remember the answers … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have forgotten my password for my e-mail account and tried
I have forgotten my password ***** my e-mail account and tried several times so probably locked out now. How can I get a new password. Also can't remember app password. … read more
Justin Johnson
Justin Johnson
Owner
2,576 satisfied customers
Dear.my mom cant remember he activation lock id and password
Hi dear.my mom cant remember he activation lock id and password ***** her ipad mini? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got help yesterday transferring my old info to a new phone
I got help yesterday transferring my old info to a new phone - however, I don't remember my apple password ***** we could not complete - someone was to call me by 4:49 today to give me a website and c… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Have new iPad Pro 12.9 and old iPad. I had a yahoo email and
Have new iPad Pro 12.9 and old iPad. I had a yahoo email and it was hacked so I don't have access to that email. Everything Apple is attached to that ID. I thought I changed be Apple ID, but when I st… read more
Justin Johnson
Justin Johnson
Owner
2,576 satisfied customers
Forgot password and have not received new one. Have not
have not changed them forgot password ***** apple does not like me … read more
Justin Johnson
Justin Johnson
Owner
2,576 satisfied customers
I can't lg in to my apple I pad.. Forgot my password. I
Hi I can't lg in to my apple I pad.. Forgot my password. I haven't used it or a while. It was given to me as a prize in 2014. Please help. Many thanks … read more
Justin Johnson
Justin Johnson
Owner
2,576 satisfied customers
Can't remember my Apple ID password. 2 or 3 years ago. Don't
Can't remember my Apple ID password. JA: When did you last change your password ***** Apple ID? Customer: 2 or 3 years ago . JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have my apple ID but I cannot remember my password.
I have my apple ID but I cannot remember my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot use email verification /c I no longer have that
I cannot use email verification b/c I no longer have that account active and I cannot remember the password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just received a message on my IPad that my husband gave me
I just received a message on my IPad that my husband gave me new several years ago. the message tells me that I need to activate this because it's owner has used Find My Iphone to lin k it to their Ap… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been dealing with my I-phone being hacked for the
Hi Mike. I have been dealing with my I-phone being hacked for the past three days. I was in the Apple Store on Tuesday and we finally ended up calling tech support and I was bumped up three levels to … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Frederick. I don't know my I cloud password. I tried to
Hi Frederick. I don't know my I cloud password. I tried to answer security questions. My daughter set the I pad up for us,and we think she entered the wrong answers . How can we change the password **… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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John T. F.

John T. F.

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David

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Claws224

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Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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