Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to get my ipad 12.7 repaired asap. Ios 11. Just died…

Customer Question
Trying to get my...

Trying to get my ipad 12.7 repaired asap.

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Ios 11

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Just died yesterday after I turned their Beta on

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
3/8/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you mean the iPad will not turn on at all?

Please let me know

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am struggling to sign in on my account. Ipad air II, ios.
I bought this second hand ipad yesterday and need to see if all my stuff is loaded. … read more
Richard
Richard
Apple Software Engineer
47,275 satisfied customers
I've called a uk number yesterday but now it cannot be
I've called a uk number yesterday but now it cannot be completed why is this. How can I fix it? … read more
Richard
Richard
Apple Software Engineer
47,275 satisfied customers
Mp ipad mini 2 is not connected to the server. No Weather
mp ipad mini 2 is not connected to the server. No Weather connection or emails. I can locate "people" in tht icon. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I can't open my iPad. It says Activation Error. Don't know.
No. I can put in my passcode, but it goes to this page that says Activation Error… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I have a ipad 3 16gb with iOS 9.3.5. How do I get the latest
I have a ipad 3 16gb with iOS 9.3.5. How do I get the latest iOS 10 or 11? … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
How do I download the old words with friends? I just bought
How do I download the old words with friends? I just bought a new iPad pro yesterday and several of my games did not transfer from my old iPad. Barbara … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I cannot charge my iPad what is wrong. IOS 11. Turned off
tried recover pushing home button and off button left it plugged in overnight it has not charged since mid day on Wednesday\… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
The photos that I took on vacation with my iPhone did not
The photos that I took on vacation with my iPhone did not load up on my iPad. Where I would normally see a small picture there is a gray square with jpeg in it. I want to see my pictures and upload th… read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
I uploaded iOS 11 and now my husbands iPhone 6 and mine are
I uploaded iOS 11 and now my husbands iPhone 6 and mine are synced. I don't know how to using them. I can't find where to delete iCloud off my phone in settings. … read more
Mr.Med
Mr.Med
1,190 satisfied customers
Keep getting error 0xE8000015..trying to enable ipad, not
keep getting error 0xE8000015..trying to enable ipad … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I got the Beta ios 11 on my iphone 7 plus but I don't like
Hi so I got the Beta ios 11 on my iphone 7 plus but I don't like it, I was wondering if there is any way I can go back to ios 10.3.2 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My iPad has just up and quit. The screen says iPad could not
My iPad has just up and quit. The screen says iPad could not be activated because activation server is temporarily unavailable . This has been since yesterday Try to connect to iTunes. How do I do tha… read more
Mr.Med
Mr.Med
1,190 satisfied customers
I updated it yesterday and now it wants passcode to allow
I updated it yesterday and now it wants passcode to allow finger print ID and it win't accept my passcode and has blocked me … read more
Richard
Richard
Apple Software Engineer
47,275 satisfied customers
I have a Logitech keyboard for iPad Pro for some reason the
I have a Logitech keyboard for iPad Pro for some reason the keyboard on the iPad is working not the Logitech is there a battery in the keyboard. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
Can't connect Ipad m9ni to Itunes on Mac mini. Invalid
Can't connect Ipad m9ni to Itunes on Mac mini. Invalid response. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My IPad turned off and will not turn back on. I plugged it
My IPad turned off and will not turn back on. I plugged it in even though it was charge & also pressed the on an off button. Could you help me?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Hi, I have an first generation Ipad. Yesterday, while cleaning
Hi, I have an first generation Ipad. Yesterday, while cleaning the screen, it started flickering and the background picture changed to negative colors and then it died. I tried re-setting the Ipad, re… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have iOS 5 beta 5 installed on my iPhone - it is hard to
I have iOS 5 beta 5 installed on my iPhone - it is hard to tell what is actually causing it but my battery will get really hot and it will drain super fast - even if I close all open apps and do a har… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x