Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I want to activate my App Store. I've never changed it.
Won't that wipe my phone completely? & I also really don't want to all I want to do is update my WhatsApp but I can't because my App Store has been disabled … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I was charge by iTunes without my knowledge and I fon't
I was charge by iTunes without my knowledge and I fon't understand why I need to put in my credit card info to be refunded … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I am trying to make an account to purchase with iTunes card.
I am trying to make an account to purchase with iTunes card … read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
I am trying to make an in-app purchase but it says purchase
I am trying to make an in-app purchase but it says purchase cannot be completed. Go to www.apple.com/support/iTunes/ww/. I have tried but nothing works. … read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
Unrecognized charges. Iphone6s. Ios11.2. Don't know what to
Unrecognized charges JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Iphone6s. Ios11.2 JA: How long has this been going on with your Apple device? What… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,610 satisfied customers
When I put in my debit card for payment information it says
When I put in my debit card for payment information it says this method of payment cannot be used. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
109 satisfied customers
Got an email claiming I orderedsomething usig my. Apple ID
apple ID got an email re: a questionable purchase using the credit card attached to my Apple Id … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,610 satisfied customers
I'm getting charged for all kinds of stuff on iTunes I
I'm getting charged for all kinds of stuff on iTunes I didn't purchase. Including I just got charged $109 … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,610 satisfied customers
I want to update my apps and i brought a prepaid card from
I want to update my apps and i brought a prepaid card from America Express and I can't get it to work at all can you help me … read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
It says I have to many credit cards linked to my device and
It says I have to many credit cards linked to my device and won't let me update my apps without a declined one how do I delete my past credit cards and put my new one on my phone … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Have bill iTunes for 14.99 I do not recognize. Don't know. 2
2 days ago. I just got bill. I don't recognize payment … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,610 satisfied customers
Don't have any Apple Iphone but was just trying to buy a
Don't have any Apple Iphone but was just trying to buy a couple of songs from the Itunes store. I reloaded in a new credit card number, but it said could not complete the purchase. Email address is***… read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
For some reason iTunes won't accept my credit card info.
For some reason iTunes won't accept my credit card info. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
ITunes don't want to made a purchases. ITunes don't want to
iTunes don't want to made a purchases JA: When did you last update iTunes? Customer: iTunes don't want to made a purchases JA: What have you tried so far with your iTunes? Customer: Yep JA: Anything e… read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
I an not get any updates because I had to get a new credit
I an not get any updates because I had to get a new credit card … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
Ipod touch, son can't set up icloud account. Doesn't have
Ipod touch, son can't set up icloud account. Doesn't have email. They want email to set up email for icloud. But no email, won't let create email unless has email. But needs email. Needs step by step … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
why is it that when im trying to order points on poker it was
why is it that when im trying to order points on poker it was ok then now its shoiwing me to contact itunes I have three bankj cards with alkoit of money in it i call my bank and they said my card is … read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
i need to know why i;m being chaged for it when im not using
i need to know why i;m being chaged for it when i'm not using it that beimg itunes idont use itunes i;ve nere down loaded any thing from itunes i want all MY money back!!!!!!!… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x