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Trying to connect my Sony Apple tv to Amazon prime. Not sure…

Customer Question
Trying to connect my...

Trying to connect my Sony Apple tv to Amazon prime

Technician's Assistant: What Sony model do you have? How old is it?

Not sure about model, couple of years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv menu works. Shows Amazon icon but says i need to register my Bravia device

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

New Apple tv added, so trying to load applications for the first time

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

How do I also connect to DramaFever application?

Submitted: 1 month ago.Category: Mac
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Answered in 7 minutes by:
3/8/2018
Mac Support Specialist: technicalcat, Consultant replied 1 month ago
technicalcat
technicalcat, Consultant
Category: Mac
Satisfied Customers: 2,335
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using this service. My name is ***** ***** I will help you now.

What is the full message you receive regarding registering your Bravia device?

NOTE: To reply to me, please type your message in the box below and click the button to send.

Ask Your Own Mac Question
Customer reply replied 1 month ago
To register online, simply visit internet.sony.tv/customer from your pc. Enter your personal information and the details below.
Registration Code: AYZZK
Mac Support Specialist: technicalcat, Consultant replied 1 month ago

Have you gone to that address with a computer or tablet also connected to your wireless network in the home?

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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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