star-filledicon-cnnicon-foxicon-nbcicon-nyticon-today

Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I bought a DVD player for my Macbook Pro but when I attempt
I bought a DVD player for my Macbook Pro but when I attempt to use it all I can find is that it says "This computer doesn't contain any iBridge device." What do I need to do it work? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,016 satisfied customers
Just switched from 2011 MacBook Pro to latest MacBook Pro.
Just switched from 2011 MacBook Pro to latest MacBook Pro. Had everything backed up externally. Had to buy updated Word for Mac. Word has changed fonts on a project I've been working long and hard on … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am unable to download Dropbox to my MacBook air. 2015
i've been trying to load Dropbox for several days and tried different downloads from internet… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
Having problem with Word on my Air Mac. This just started in
Having problem with Word on my Air Mac. This just started in the last month. It used to work perfectly. I have OS Sierra 10.12.6. I have Word 14.5.5. It happens when I'm in Word and suddenly I'll get … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My autofill is filling in another person's name. Macbook pro
a year ago. I have tried editing my contact card. it is correct … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't open microsoft word on my mac. MacOS sierra version
i can't open microsoft word on my mac JA: Just to clarify, what's the model of your Mac, and what operating system are you running? Customer: macOS sierra version 10.12.6 JA: What's the model of your … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Why does Skype not work on my MacBook Pro 2015 model? Should
Why does Skype not work on my MacBook Pro 2015 model? Should I upgrade my operating system???… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
I just installed macOS Sierra 10.12.6 on my iMac and when I
I just installed macOS Sierra 10.12.6 on my iMac and when I try to open old CS3 Creative Suite software like Photoshop, Illustrator and InDesign I get the prompt to download the legacy Java SE 6 runti… read more
Jason Jones
Jason Jones
AAS Information Technology
11,435 satisfied customers
Mail will not open on my mac x Sierra, 10.12.6, MacBook,
March 2017 tried everything i know, do not want to lose mail … read more
Jason Jones
Jason Jones
AAS Information Technology
11,435 satisfied customers
My problem is I cannot locate my music which has been down
My name is ***** ***** my problem is I cannot locate my music which has been down loaded some time ago. I went on u tube and they said type music on your internet line. Nothing came up. Can u help me?… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,317 satisfied customers
My iPad has not been updated in approx 12 months. My computer
My iPad has not been updated in approx 12 months. My computer died and now I haven't a clue as to how to update without losing all my apps, music, phots, etc. I have an HP Netbook that I can use. But … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
Hi I Tunes I have a problem at present with old Itune password. I
Hi I Tunes I have a problem at present with old Itune password. I will explain, for many years my I Tunes ID [email protected] I have forgotten the password, as this was changed when our company name … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i am receiving the message below. I have purchased music from
i am receiving the message below. I have purchased music from the apple store and have it in itunes, but if I say yes, it erases everything on my phone to get the music. How do i get around this? I ha… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My computer died with my itunes and all my ipod library...is
My computer died with my itunes and all my ipod library...is there a way to transfer all of my library from my ipod to my new computer?… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I am having ipod issues. I thought that if i had commissioned
I am having ipod issues. I thought that if i had "commissioned" computers to use itunes that my library would load up - and could be edited on any of the commissioned computers, directly from the ipod… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello,_my brother gave me his iphone and it is unlocked....and
Hello,_my brother gave me his iphone and it is unlocked....and the problem is that everytime i try to sync music it says that it will erase all the current music that i already have on my phone...so w… read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
76 satisfied customers
im getting a new ipod,will i have any problems downloading
im getting a new ipod,will i have any problems downloading since everythings been going to an ipod with different serial #'s… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I have a new itouch and have nothing but problems getting it
I have a new itouch and have nothing but problems getting it started. I got a Shuffle a year and a half ago and used the office computer at my job as my hub of operations. Now, that computer caught a … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Mike

Mike

Mac Support Specialist

Over 20 years IT experience with Apple computers in publishing, marketing and design.

8567 Satisfied Customers

Pearl avatarPearl, Assistant

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x