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My iphone is disabled and i cant connect with my itunes it…

Customer Question
My iphone is disabled...

My iphone is disabled and i cant connect with my itunes it says value is missing

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

And both my macbook and itunes are updated

Technician's Assistant: When did you last reboot?

12.7.3

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

When i updated it an hour ago okay thank you!

Submitted: 5 months ago.Category: Mac
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Answered in 5 hours by:
3/8/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 5 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Are you using iTunes on a windows or mac computer, and which version?

Please let me know

Thank you

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