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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I recently purchased an Apple I pad with a Zagg key board,

Customer Question

I recently purchased an Apple I pad with a Zagg key board, keyboard won't type, seems locked , fully charged
JA: When did you last change your password ***** Apple ID?
Customer: within the last few weeks
JA: Did you try resetting through Apple's online account reset tool?
Customer: no, have no idea what that is all about
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no, just a keyboard issue
Submitted: 8 months ago.
Category: Mac
Expert:  Justin Johnson replied 8 months ago.

Hi! Welcome to! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?