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My mother died and I am try to use the pad and account.

Customer Question
My mother died and...

My mother died and I am try to use the pad and account

Technician's Assistant: What device or product does this involve?

Apple ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Verizon

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I tried to enter my verizon account

Submitted: 4 months ago.Category: Mac
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Answered in 2 hours by:
3/7/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Customer reply replied 4 months ago
She died and the pad has activation lock
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

OK sorry for your loss, what region are you in?

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