Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I just received an email announcing that I will be charged
I just received an email announcing that I will be charged $12.99 for Spotify. This is absurd. I never listen to music. It looks like an official Apple communication but my Mail account says it comes … read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
Is there someone I can call and talk to about getting rid of
is there someone I can call and talk to about getting rid of some of the things I have being charged to my credit card. We think some of the monthly charges are from an old I Tunes account that we don… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
Heloo i am from israel i have ipone 7 and i have bills from
heloo i am from israel i have ipone 7 and i have bills from i tune and i want to cancel them and i dont know how i think i go by mistake to the i tunes and they told me in israel to contact your compa… read more
Mr.Med
Mr.Med
1,340 satisfied customers
I have an iphone6.Afew days ago it stopped working and was
I have an iphone6.Afew days ago it stopped working and was very hot. I deleted a lot of data and now is fine. I made an appointment at a Apple Store prior to it restarted working again. Should I cance… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,871 satisfied customers
I just got an email that thanked me for it for an app store
I just got an email that thanked me for it for an app store purchase I did not make. I clicked on payment cancellation and used my apple password ***** IDI also gave address, phone # and birth date be… read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
I am being billed 9.99 plus 11.99 for i tunes, i have not
i am being billed 9.99 plus 11.99 for i tunes , i have not applied for this , this has been going on for a year, help me, my phone is(###) ###-####… read more
Louie
Louie
Senior Technician
Associate Degree
101 satisfied customers
I tunes is taking 14.99 out of my Chase checking account
I tunes is taking 14.99 out of my Chase checking account every month. What did I buy? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Why am I being over charged for two(2) apps. Every month I'm
Why am I being over charged for two(2) apps. Every month I'm being charged $5.99 each for “ Colorfy and Coloring book for me” . I tried deleting them but I'm still being charged. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My Email address has changed and correcected for my Apple ID
my Email address has changed and correcected for my Apple ID but my I timed I'd is still my old email address which I no longer have . I need my I tunes I'd to be the same as my Apple id … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
How do i stop payment of Zoosth on i-tunes. How do i stop
how do i stop payment of Zoosth on i-tunes JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: how do i stop payment of Zoosth on i-tunes JA: The Mac Techn… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an invoice billed to the Apple store for a purchase I
I have an invoice billed to the Apple store for a purchase I did not make.The invoice says if you'd not make this purchase please visit iTunes Payment cancellation, this I have not been able to do. Ca… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,618 satisfied customers
How do I cancel my I Tunes Acct?? I am not techy I have a
I just want to cancel my subscription to I Tunes? How do I do it.... … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I believe I started getting my free apple music back on
I believe I started getting my free apple music back on October 12, 2017. … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
On my apple phone 5 I have an old email that I dont use
On my apple phone 5 I have an old email that I dont use anymore. I thought it was gone but when I try to put a new app on my phone Apple id is old email and I cant remember the password ***** I cant b… read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
hello here is judy jo hall i lost i tunes for i phone very
hello here is judy jo hall i lost i tunes for i phone very disspoint sorry lousy spelling not good english ok… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
All of a sudden I cannot purchase from the app store on my
All of a sudden I cannot purchase from the app store on my IPad. I purchased quite a few last week and all of a sudden my cc is not being accepted because the application does not accept my security n… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
How do I change my account I keep [email protected]
How do I change my account? I keep [email protected] when I try to download an app when I now [email protected] I also don't know what my itunes password XXXXX XXXXX download an app. Ken Lawrenc… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I forgot my password, got locked out of my IPad and havent
I forgot my password, got locked out of my IPad and haven't gotten anywhere in getting this issue resolved. Please HELP!! Have been trying to get this resolved for 3 weeks!!! How can I either get my p… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x