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I have an old iPad that I have not used for about 2 years. I
I have an old iPad that I have not used for about 2 years. I can not remember my password ***** get into it … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
When I type in my password it gives me a failed attempt
When I type in my password ***** gives me a failed attempt message. This I pad was set up for me over a year ago by my niece when I was undergoing cancer treatment and I have not used the password ***… read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
I cant get in my i pad my granddaughter played with my i pad
i cant get in my i pad my granddaughter played with my i pad and she sign me out and i cant even log in it says password ***** to activate thid divice i tried my apple id and password ***** its says w… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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I need assistance: 1.. in order to update my software iOS
I need assistance: 1.. in order to update my software iOS 11.2.1 my "passcode" is required. I cannot remember it and do not know how to retrieve or reestablish it. 2. what is my passcode for "settings… read more
Justin Johnson
Justin Johnson
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2,607 satisfied customers
I tried to do an update 2 days ago. & it still says,
I tried to do an update 2 days ago. & it still says, "verifying update." I can't get it to stop & my phone is frozen. When I hit update, I then let it go off, assuming it would finish on it's own. Hel… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Ican log in to my account, I have a Ipad I pad and on that
I have a Ipad I pad and on that one it say to edit my bank account which I have done 3 time with two different account, also my main computer which was fine, now says to enter my pass word which ihave forgotten and when I put in the temporoey code it says it is invalid … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
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My iPad (5 1/4"x7 3/4") was given to me two years ago
My iPad (5 1/4"x7 3/4") was given to me two years ago for a birthday present. Recently, I can't access anything on it, except my e-mail, and a couple of games that I have downloaded. Also it will not … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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My IPad is approx. 2 years old - two questions: 1. I have
My IPad is approx. 2 years old - two questions: 1. I have forgotten my password ***** IPad is locked. Help! 2. The message "storage is almost full" keeps coming up - I use the pad for recreation - I c… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Yesp please, my macbookpro keyboard is malfunctioning. I am
yesp please, my macbookpro keyboard is malfunctioning. I am currently using another one plugged in. the caps lock won't work or the spacer/back space/delete key or the letter I or any bracket keys - b… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I havent accessed my iTunes library in a long time, and I
I haven't accessed my iTunes library in a long time, and I had switched computer a year ago. So now I am trying to find my songs, but the iTunes library is empty. How do I go about finding my songs?… read more
Jinsmn
Jinsmn
Systems Administrator
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im having lots of trouble with my I pad. cant add to calendar
im having lots of trouble with my I pad. cant add to calendar and most of the apps you cant use. you tap on the app the screen goes blank and it takes you back to the screen where the apps are. there … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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My 2 year old iPad2 has begun displaying my screen keyboard
My 2 year old iPad2 has begun displaying my screen keyboard divided into two halves. It works okay to type, but the split is irritating and "hinky" to use. Is there anyway to correct this?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
my key board on my i pad 3 will not come, on , was working
my key board on my i pad 3 will not come, on , was working fine now will not wwwork, pad is about three months old… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
iPad would not accept my Apple ID and password XXXXX of the sudden.
iPad would not accept my Apple ID and password XXXXX of the sudden. Tried to make new account and when I did, would only accept old account. Now have 3 or 4 accounts and cannot make a single purchase … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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i have an older ibook 4g inherited from my brother. weve
i have an older ibook 4g inherited from my brother. we've been using it for almost a year w/out a hitch. i recently replaced my mac mini 4g with a new mini. I don't know if that is part of the issue. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
cant remember my administrator p;assword and my mini mac wont
cant remember my administrator p;assword and my mini mac wont let me p;ut a disk in it p;lease help; because my ihp;one is disabled and i cant use it unless i download new itunes and other mac is unde… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I put in password and cannot remember it and cannot change
I put in password XXXXX cannot remember it and cannot change it as cannot obviously remember the original one do I have to delete everything and start again as advised? I set my partners mac up, this … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

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Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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