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My tool bar is gone. Apple. Macbook air. Happened yesterday.

Customer Question
My tool bar is...

My tool bar is gone

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Apple

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Macbook air

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

Happened yesterday

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I use yahoo and google chrome as I was directed by apple

Submitted: 5 months ago.Category: Mac
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Answered in 7 minutes by:
3/7/2018
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago
Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 7,018
Experience: 4 years Mac Specialist, Apple Certified.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

What toolbar are you referring to? Is a toolbar on your web browser? If so, what browser are you using?

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Customer reply replied 5 months ago
I am very old what do you mean (browser)?
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago

No problem. What icon do you click on to access websites? Internet Explorer, Firefox or Chrome?

Could I offer you remote support so I can assist you with your issue?

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Mike
Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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