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Somehow, many years ago my password was changed possibly by
Somehow, many years ago my password ***** changed possibly by my daughter or granddaughter. I have not been able to take full advantage of my IPhones since then. I am now getting to the point where it… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
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I need a new apple pass word. Someone messed with my I pad
Someone messed with my I pad and changed my pass word and I did not know it she was mad at me I have been trying for over 2 months … read more
Pete
Pete
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Bachelor's Degree
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It wont work after it upgraded last night. I dont knowit has
i cant remember my apple password ***** can get in not the ither password ***** 5… read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I have an Iphone6S. This morning I went to open in and it's
I have an Iphone6S. This morning I went to open in and it's asking me for a password ***** use touchID. I put in my phone password ***** it says it's not correct.... I know its correct. I'm now locked… read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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I lost the messages center and every time I try to set it up
I lost the messages center and every time I try to set it up it either tells me it cannot connect with the face time center, or it tells me my password ***** ***** However, when I reset the ID I find … read more
Justin Johnson
Justin Johnson
Owner
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It's a problem with itunes. I need to check my daughter's
It's a problem with itunes. I need to check my daughter's account and every time I put in her apple id and password ***** tells me one of them is wrong so I can't get into it. … read more
Richard
Richard
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IT Manager, Consultant
3,554 satisfied customers
I am having an issue with logging onto my apple id on my
Hi, I am having an issue with logging onto my apple id on my computer and I'm putting the correct email and password ***** even changed the password ***** times and am capable of logging on the apple … read more
Richard
Richard
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IT Manager, Consultant
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I cannot use my iPhone because it keeps asking for my
I cannot use my iPhone because it keeps asking for my password ***** I don't remember it. how do I get anew password? it also keeps telling me that birthday is incorrect when I try to answer security … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
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Morning, My I-Phone received an update during the night
My I-Phone received an update during the night which I did not request. I am totally locked out of my phone. The update was apparently completed but it will not accept the information to complete including my birthday. Yes, I know my birthday and double checked it. This has caused me not to be able to go on my Thanksgiving trip today. Please forgive my frustration upfront. I appreciate so much your being here to help. Shirley … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I forgot my apple password on icloud cant log in i started
i forgot my apple password ***** icloud cant log in i started account for daughter forgot yr of birthday i put down … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Hallo My IPad was suddenly blocked with activation lock. I
Hallo My IPad was suddenly blocked with activation lock. I tried to get help by apple Lisbon but no good result. My apple ID is I believe***@******.***. My password ***** have forgotten my. I was told… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My wife and I are from Canada and are vacationing in
My wife and I are from Canada and are vacationing in Antigua. Her iPad reactivated … read more
Richard
Richard
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3,554 satisfied customers
Apple files have an incorrect birthday for me. Of course that
Apple files have an incorrect birthday for me. Of course that leads to login failures. How do i get apple to put the correct date in their files?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am trying to reset my istore password. The date I give as
I am trying to reset my istore password. The date I give as my birthday apple is telling me is incorrect. When I chose to have help sent to my email address I get nothing although apple tells me it ha… read more
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My 6 year old son has the Dragonvale app on my IPAd and he
My 6 year old son has the Dragonvale app on my IPAd and he loves it. He has built up all the dragons and used his Itunes gift cards from his birthday to buy dragons. Today, every time we try to open t… read more
Daniel
Daniel
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High School or GED
4,711 satisfied customers
I set up my itunes on a pc years ago. At the time I had email
I set up my itunes on a pc years ago. At the time I had email address #1. I have since closed that email address and set up a new one--#2-- but never identified the new one to itunes be fore closing #… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
hello. I am editing a surprise movie in imovie for my brothers birthday this saturd
hello. I am editing a surprise movie in imovie for my brother's birthday this saturday. there is 20 mins of footage. last night imovie froze and it has not allowed me to work on it since. I have resta… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Apple works was slow. I deleted all the files and went to
Apple works was slow. I deleted all the files and went to reinstall it. It says I do not have enough privileges. It is my computer and on the original disk install there is no place to put your passwo… read more
Mike
Mike
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High School or GED
1,612 satisfied customers
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Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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