Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I can't reset my password, when I get my account I wait and…

I can't reset my...

I can't reset my password, when I get my account I wait and facebook never send me the number, I just don't know anymore what I have to do

Technician's Assistant: When did you last update Facebook?

I try before and today

Technician's Assistant: What have you tried so far with your Facebook?

I want came back for my account and I can't

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No so you can help?

Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
3/7/2018
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,683
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about favebook. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,683
Experience: Training and Development at Scientifically Speaking
Verified
Justin Johnson and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
What I have to do? I am not to good w this sorry
Customer reply replied 5 months ago
Ok

Click this link on your computer to connect remotely.

Once on the site DO NOT close the Join Session Popup

Click Download App

Once Downloaded

Click Launch App

Ask Your Own Mac Question
Customer reply replied 5 months ago
you can help or not
Customer reply replied 5 months ago
I am sorry this not work I gonna try later
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,683
2,683 Satisfied Customers
Experience: Training and Development at Scientifically Speaking

Justin Johnson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My facebook account is not accessable to me.. it does not
My facebook account is not accessable to me.. it does not accept my name , my email or my password. All the attempts yo change my password ***** failed. I dont understand this at all. I am abke yo get… read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
1 satisfied customers
I can not get to my face book can you please help me. I do
hi my name is***** can not get to my face book can you please help me … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
1 satisfied customers
I have about 5 fB accounts. I only need 1, how do I
I have about 5 fB accounts. I only need 1, how do I accomplish this? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
1 satisfied customers
I think my facebook was hacked. Today because I couldn't get
today because I couldn't get in to my facebook. They wanted my password ***** they never ask for that. I gave them my password ***** they said it was no good. I gave them a new password *****#01 and when facebook came up I had no picture. I should have stopped then, but I added a picture and it was like I never had an account with facebook. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I need to change my facebook password. It has been a while.
My messenger was hacked. Just trying to get to the point that i can change the password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Don't remember my password for my facebook cant seem to
don't remember my password ***** my facebook cant seem to reset it … read more
Harry
Harry
2,169 satisfied customers
I CAN NOT GET INTO FACEBOOK IT MADE ME CREATE A NEW ONE
I CAN NOT GET INTO FACEBOOK IT MADE ME CREATE A NEW ONE WHICH I ALREADY HAVE ONE I CAN FIND MY OLD ONE BUT IT WILL NOT SEND ME A EMAIL OR TEXT TO SET UP A NEW PASSWORD … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I forgot my Facebook password and I try to reset but I never
I forgot my Facebook password ***** I try to reset but I never get the 6 numbers sent to my email so I can proceed my acct is***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Its not my computer, I'm trying to reopen my disabled
Its not my computer, I'm trying to reopen my disabled facebook account.? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Facebook account was hacked and I've no idea what my
My Facebook account was hacked and I've no idea what my password ***** 'cause I never log on to Facebook! Help! … read more
Mr.Med
Mr.Med
1,220 satisfied customers
It's my facebook account. Dont know on my computer but on my
Dont know on my computer but on my iphone it is done automatically. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
2,965 satisfied customers
Got trouble in my Facebook account I forgot my password. I
Hi got trouble in my Facebook account I forgot my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't get back into my original facebook acct. I don't
Just trying to sign in but can't get my old password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Mac Genius
2,683 satisfied customers
I can't remember my password or 4 digit code, it also says
I can't remember my password ***** 4 digit code, it also says I'm using the wrong user name, this is on my iPad, a tech at Verison deleted my old Facebook account, he said it was unrecoverable with a … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Can't get into our Facebook page (with a password), and have
Can't get into our Facebook page (with a password), and have tried all the options to try and reset. The page is https://www.facebook.com/BrandtsPowersports… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am unable to open facebook reason. I cannot open
I am unable to open facebook for some reason. I cannot open it on my iphone and I also am unable to open it on my apple laptop.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
989 satisfied customers
i can't reset my password ***** Facebook because it says i tried
i can't reset my password ***** Facebook because it says i tried many times.. I'm worried!!… read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x