Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Getting grey screen when I stop old (10 yrs) porn DVDs and
Getting grey screen when I stop old (10 yrs) porn DVDs and try to get a screen shot. Do I have to download disc to be able to do that or will I have 2 hours of grey monitor? ***@******.*** glen alldre… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iMac upon turning on displays the Apple sign & the booting
My iMac upon turning on displays the Apple sign & the booting circle but it goes to a white screen or cannot get past the above described display?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
. My imac has thick purple vertical lines that appear when
. My imac has thick purple vertical lines that appear when trying to start up the mac. It holds few minutes, goes to a blank grey screen and then shuts off and reboots.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, I have a mac desktop and it will not turn on, when I try
Hi, I have a mac desktop and it will not turn on, when I try to turn on the screen turns on with the apple sign for about a min and then off again, any idea what I can do?… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
I do not have start up disks for my mac but it is not working.
I do not have start up disks for my mac but it is not working. Today I was working on emailing a client and my entire screen went black with horizontal little green lines going through the length of t… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Good evening. Ive a Mac Pro 1.1 and after Ive backed up everything
Good evening. I've a Mac Pro 1.1 and after I've backed up everything on a server, tried to upgrade to snow leopard from tiger 1.4 and now all I get is a gray screen with the apple logo :-( I've checke… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I did something really dumb that I dont usually- clicked to
I did something really dumb that I don't usually- clicked to download an update to my flash player last night. My iMac shut down completely within seconds, with what looks like a version of "blue scre… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My Mac Book Pro laptop apparently needed to update last night.
My Mac Book Pro laptop apparently needed to update last night. When the screen showed the update progress, the "bar graph" stopped about 90% thru the update. Stayed there for about 15 minutes when my … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
After I turn on my imac and the apple logo goes away my screen
After I turn on my imac and the apple logo goes away my screen stays white. I tried unplugging the computer from the power and disconnect all devices from the computer, but still I get the white scree… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a G4 duo running leopard. I got a message telling me
I have a G4 duo running leopard. I got a message telling me to shutdown. Now it stays on the grey screen… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I dropped my Mac Powerbook laptop yesterday from a height of
I dropped my Mac Powerbook laptop yesterday from a height of about 2.5 to 3 feet on to a carpeted floor. Now it won't boot up. When I picked it up off the floor and opened the lid, I could still see t… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My Macbook has frozen. I had inserted a flash drive, and voila!
My Macbook has frozen. I had inserted a flash drive, and voila! the little circie keeps turning, but I can't get it to shut off and I can't get it to do anything else either.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
My iMac wont power up. apple logo comes on, the small 1cm circular
My iMac wont power up. apple logo comes on, the small 1cm circular counter rotates about 2 inches below the logo for some 30 seconds and then the computer turns off. I have tried turning it on and off… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I bought an extra small wired keyboard for my new white apple
I bought an extra small wired keyboard for my new white apple laptop in March 2010 . The keyboard has stopped working with this laptop but works with my old iMac. An old keyboard works ok with the lap… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
My Mac times out every time I change a program, when I go back
My Mac times out every time I change a program, when I go back to change an error, when I do anything. I can't use my computer very well because it is so slow!… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My mac froze last night while my email (gmail) was open, along
My mac froze last night while my email (gmail) was open, along with a few other programs, word etc. I shut it down by holding the on/off button. I restarted it, the screen lights up, an earth in a squ… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
When I insert a DVD, the computer does not automatically open
When I insert a DVD, the computer does not automatically open the DVD. In CD/DVD preferences, when I select "play DVD" in the "when I insert a DVD," when I try to select "Open DVD player" the box reve… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
my mac g-4 laptop wont start up. just has apple and swirlly
my mac g-4 laptop won't start up. just has apple and swirlly thing then tells me to hold off button for a few seconds. Still won't work.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x