Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have an iMac, and the dropbox files that I change on the
I have an iMac, and the dropbox files that I change on the iMac don't sync over to my iPhone or iPad … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I downloaded the latest upgrade and I lost Aall my notes,
I downloaded the latest upgrade and I lost Aall my notes, … read more
Justin Johnson
Justin Johnson
Mac Genius
3,901 satisfied customers
I am at a resort in the US and can't find my iPad. I have
I am at a resort in the US and can't find my iPad. I have find my phone on my iPad but I want to find my iPad from my phone. Is that possible? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Apple Watch series 3 will not show correct time. My phone
My Apple Watch series 3 will not show correct time. My phone does not change just my watch. I turned it off six times yesterday to force the correct time. This morning back to central time. I am in ea… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
We have two iPads and two iPhones. My iPad and iPhone say no
We have two iPads and two iPhones. My iPad and iPhone say no internet connection. My husbands is fine. This is not the first time this has happened. I was connected early this morning and all of a sud… read more
Michael T
Michael T
1,909 satisfied customers
I can't update apps or download new apps on my iPhone or my
I can't update apps or download new apps on my iPhone or my iPad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My iPad will not turn on. Screen remains black. It was fine
My iPad will not turn on. Screen remains black. It was fine when I left it this morning. I'm so worried what could be wrong. Help please! … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I was trying to make a purchase in a game app and it
I was trying to make a purchase in a game app and it directed me to support. I did, over the weekend, purchase a new phone and was downloading new games and purchasing items within the games. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cant seem to remember my restriction passcode on my iphone
I cant seem to remember my restriction passcode on my iphone 7, what do I do because now I cant do anything … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
Ow t. I need to locate my iPhone. I just got home and
ow t JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: I need to locate my iPhone JA: Have you installed any updates recently? Customer: no J… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Maybe you should call me. I did as you said and the iPad
maybe you should call me . I did as you said and the iPad after rebooting us giving me the same IPAD IS FISABLED PLEADE CONNECT TO ITUNES?? I'm lost… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
After an Evernote update yesterday, I can no longer access
After an Evernote update yesterday, I can no longer access Evernote on my iPhone or iPad. I click on the Evernote Icon , the usual all-green screen comes up, which then reverts to a white screen that … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
I have linked to iTunes to recover my iPad1. It appears to
I have linked to iTunes to recover my iPad1. It appears to recover and restore correctly but then the ipad comes on and asks me to reconfigure. I select the country, language, but when it gets to sele… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I cannot locate my iPad. How can I find my iPad ID so I can
I cannot locate my iPad. How can I find my iPad ID so I can track to see where it might be. It is not backed up to iTunes, and I don't have original packaging but I have the Apple sales invoice XXXXXX… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My I Pad is not working. I phoned tech support yesterday. She
My I Pad is not working. I phoned tech support yesterday. She showed me how to restore my software. This did not work. The IPad showed a screen that was half blue and half black. The IPad did not disc… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I have lost the icon for "notes" and therefore a my notes.
I have lost the icon for "notes" and therefore a my notes. When I go to search and key in notes, they came up once but now nothing happens. Please help… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Yesterday the software on my iphone4 was updated and all my
Yesterday the software on my iphone4 was updated and all my data was lost, not backed up....last night on my new IPad I was deleting a few contacts and suddenly that entire list disappeared! If I brin… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How to stop Mac Calendars from adjusting my dates/times I
How to stop Mac Calendars from adjusting my dates/times? I use the Mobile Me Synced calendars across my Mac, Iphone 4, and Ipad. It often tries to help by changing the dates/times, which I assume is s… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x