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Can't sign in to my account. Jcg4******** Imac. 10.13.3. I…

Customer Question
Can't sign in to...

Can't sign in to my account

Technician's Assistant: What device or product does this involve?

Jcg4********

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Imac

Technician's Assistant: What Operating System (OS) are you running on your iMac?

10.13.3

Technician's Assistant: How long has this been going on with your iMac? What have you tried so far?

I forgot my password ***** i try to reset it asks me when i created it. I have no idea

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just ant to reset password ***** sigh into google

Submitted: 4 months ago.Category: Mac
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Answered in 53 minutes by:
3/7/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about email. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Customer reply replied 4 months ago
Tried google recovery account. One of the questions asked is when I created this account. This I can not answer.I just need to reset my google account password ***** I can sign on again
Customer reply replied 4 months ago
You have got to be kiddingI want to terminate this scam
Customer reply replied 4 months ago
How do I terminate just answer
Customer reply replied 4 months ago
Are you there
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