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I have a MacBook Pro that’s about 8 years old. The power…

Customer Question
I have a MacBook...

I have a MacBook Pro that’s about 8 years old. The power cord adapter suddenly stopped working in it. I’m at 57% and have no way to charge it.

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

OS X El Capitan

Technician's Assistant: How long has this been going on with your MacBook Pro? What have you tried so far?

It just started. It was working last week. I don’t use it everyday.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I unplugged and plugged a few times. I tried different outlets. I turned the cord to plug in both ways. I shut down the computer and held shift and control and option and power button for 5 seconds and then tried again I dusted inside and scraped the magnets a bit

Submitted: 4 months ago.Category: Mac
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Answered in 4 minutes by:
3/7/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple Power cords. I've only just come online now and would like to assist you with your question.

8 years is a long time for an apple power cord to stay alive, honestly.

1. You are going to have to get a new one..

2. You may be able to wiggle it to get some charge until you can get a new one.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 4 months ago
Ok. It’s so old, do they sell them in apple stores? Staples? Best Buy?
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

I saw one in a target the past week. At 8 years you would be looking for a MagSafe Adapter. What is your screen size?

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Customer reply replied 4 months ago
13 inches
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

This would do the trick. I am not certain if it is in stock at your BestBuy, but it is the proper replacement.

LINK

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