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I just got a new ipad pro. somehow when I was setting it up…

Customer Question
I just got a...

I just got a new ipad pro. somehow when I was setting it up I did something wrong and now it asks for a passcode and is disabled. tried to reset but nothing works.

Technician's Assistant: When did you last change your password ***** Apple ID?

Today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
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Answered in 11 minutes by:
3/6/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem, Do you any computer like Windows 10/8/7 or Mac OSx?

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Customer reply replied 4 months ago
How can I cancel my subscription
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

If you wish to cancel this service, You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-****

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