Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My pro iPad requests a code .I don’t know it .Ihave 9 more…

Customer Question
My pro iPad requests...

My pro iPad requests a code .I don’t know it .Ihave 9 more try’s

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Not sure 11?

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Short time I was-laying around with it about two weeks ago and I must of hit the wrong button

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

My-phone seems to work an my laptop which is an HP

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
3/7/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My Apple IPad sends notice that “battery low” but when I
My Apple IPad sends notice that “battery low” but when I plug the charger in it shows a fairly high charged number. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
It started becous my phone isn't working. I know my Apple ID
It started becous my phone isn't working. I know my Apple ID but I don't know the password. I tried to change iapple I'd on my I pad and noe Thad's screwed up. … read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
How do I find the drawing program? IPad Pro 11 I think. I
i picked it up 2 hrs ago. I'm new to apple so don't know how to find programs. I did try the App Store but that produced zip … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
When i try to play an album on my iPad Pro it plays the same
Hello, when i try to play an album on my iPad Pro it plays the same song over and over and over … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Reset my Apple iPad with new password. Unfortunately few
Reset my Apple iPad with new password. Unfortunately few weeks ago I asked for verification number. Can't use FaceTime after using new password, it keeps asking for verification code. My phone number … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I forgot my ipad signin and password. Talked to a tech and
I forgot my ipad signin and password. Talked to a tech and got them changed and the signin and password ***** on my laptop and iPhone but when I tried to signin to my ipad, it asked for the old passwo… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have just purchased an iPad pro and I set up a new Apple
I have just purchased an iPad pro and I set up a new Apple ID because my old iPad Apple ID used an email address that I no longer have and I don't remember the password. Can this be sorted out over th… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I am in Mexico. My iPad says I have the wrong password to
I am in Mexico. My iPad says I have the wrong password ***** open my email. I can't get on FB or do any business at all! I haven't changed anything and the password ***** be in iCloud … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I use iPad Pro and have been getting flags Aaccessory may
I use iPad Pro and have been getting flags Aaccessory may not be supported. Have worked thru suggestions but still get flag.. what b side the charger is considered an accessory that would cause this p… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I cannot get signed to iCloud. IPhone 7 and iPad Pro don't
Just recently got a google home mini and trying to sync contacts not responding so have been workingwith google support. They keep having me to open iCloud. Have tried iCloud on phone setting and tried www.icloud.com … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
How can you help me without seeing my iPad? I don't
Nothing so far. I don't have the feature where I can open up the side and have two websites so I can use one for dictionary, etc. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I put an event in iPhone calendar and it does not show up..
I put an event in iPhone calendar and it does not show up. . .but it does on my iPad. I put an event on my iPad calendar and it does not show up on my iPhone calendar. The whole thing worked two daays… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
New Apple iPad Pro has not completed restore and continues
New Apple iPad Pro has not completed restore and continues to show 1MB to restore, unable to install IOS 11 until restore is complete. The restore started a week ago … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I missplaced my ipad and used the find my ipad tool. I found
I missplaced my ipad and used the find my ipad tool. I found my ipad and am now locked out. I don't know which username and password ***** the first one since it is an … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
In a tech support meeting a few weeks ago, We were able to
In a tech support meeting a few weeks ago, We were able to get my Apple ID on my iPhone. My wife's Apple ID is still showing on my IPad instead of My Apple ID. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
When I try to login to iTunes, it says I can't login because
When I try to login to iTunes, it says I can't login because my account isn't connected with an iTunes provider. This is a new iPad Pro and I want to sync with my old iPad. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have the HP c3100 which prints great wirelessly and my wireless
I have the HP c3100 which prints great wirelessly and my wireless network. However, when I try to print via my iPad (4.2) I click on "Print" then "Select Printers" and then it searches for available p… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
My apple laptop had stop working about 3 months ago. I think
My apple laptop had stop working about 3 months ago. I think I wasted just a little water in it. But now I am able to turn it on. But it will not let me type anything in. It will not let me type my pa… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x