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Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.
What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.
If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.
Ok. Have you used the Apple Password ***** Tool?
To use the Apple Password ***** Tool, click here: iforgot.apple.com