Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Will not let me buy packs for game of thrones game. Do not…

Customer Question
Will not let me...

Will not let me buy packs for game of thrones game.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Do not no

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I keep trying to buy packs for about 1week.

Submitted: 5 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
3/6/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about iTunes. I've only just come online now and would like to assist you with your question.

Can you sgin in to appleid.apple.com ?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My paument will not through on games. I phone 8 plus. Trying
trying to buy upgrades on a couple of games toy blast … read more
Senthil
Senthil
Sr. IT Analyst
BE
2 satisfied customers
I'm playing game of thrones I tried to buy a $50 pack
I'm playing game of thrones I tried to buy a $50 pack yesterday no problem today I tried to buy a $100 pack denied. Called visa they had no problem with my card bought a $5 pack for a test no problem … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
It won't let me down load the sandbox coloring game. I have
It won't let me down load the sandbox coloring game … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
I forgot my passcode on my iphone 8 anim trying to restore
I forgot my passcode on my iphone 8 anim trying to restore through iTunes but im having no luck … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
We have been playing Dog Sim game and we are trying to buy
We have been playing Dog Sim game and we are trying to buy the 100 dollar pack but it says unable to comeplete even though we have 100 dollars in our account … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
Having trouble reseting my password. Have been trying to
having trouble reseting my password JA: When did you last change your password ***** Apple ID? Customer: have been trying to change it for 1week JA: Did you try resetting through Apple's online accoun… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have been trying to purchase 10pack stickers in Criminal
I have been trying to purchase 10pack stickers in Criminal case and it keeps telling me I have already purchased and it wi … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
I am trying to use my card to buy chips in a casino game. My
I am trying to use my card to buy chips in a casino game. My ca4d is good but it keeps denying me and tells me to go to iTunes support. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Need to reset my password for itunes. About 1week ago and
Need to reset my password ***** itunes JA: When did you last reset your username and password? Customer: about 1week ago and failed JA: Have you installed any updates recently? Customer: no JA: Anythi… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
De-freeze episodes of GameThrones to give self more storage
quot;de-freeze episodes of GameThrones to give self more storage on my 12 Gig Ipad. Also IOhave paid for series" and I book but hv no storage to accept purchase mtl....HELP... … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
Dear Pearl, I really hope you can help me. Am texting via
Dear Pearl, I really hope you can help me. Am texting via iPad because I cannot use my internet browser on my Dell computer. Sorry ti i … read more
Louie
Louie
Senior Technician
Associate Degree
97 satisfied customers
Im trying to download a movie but it says I dont have enough
I'm trying to download a movie but it says I don't have enough storage. The same message appears when I try to open The Game of Thrones first episode. I have a 32gb iPad with 15gb storage capacity. I … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I want to download all the extra games for Jeopardy (they are
I want to download all the extra games for Jeopardy (they are each $.99) I do not want the Avatar extras. Currently my IPAD shows the Avatar extras in a cart and I am unable to delete these. Also I ca… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Im trying to buy honor points on the game world war. It keeps
I'm trying to buy honor points on the game world war. It keeps saying that I need to contact iTunes support to complete the purchase. Why does it keep telling me this and why can't I just make the pur… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I was trying to play star wars this weekend on bootcamp. When
I was trying to play star wars this weekend on bootcamp. When the game started the screen was like i was looking thru a fishbowl, but chat window and toolbar for the game was normal , any suggestions?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My 6 year old son has the Dragonvale app on my IPAd and he
My 6 year old son has the Dragonvale app on my IPAd and he loves it. He has built up all the dragons and used his Itunes gift cards from his birthday to buy dragons. Today, every time we try to open t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently bought a Macbook Air and tried downloading a game
I recently bought a Macbook Air and tried downloading a game from the internet (Wizard101) and unpon doing so it said it couldn't because I was in DOS mode.Well, I then research that and found out the… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
i just got the download for cod4 and i cant instal it says
i just got the download for cod4 and i cant instal it says no software to update please find one and i hav no idea what to do… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x