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No message selected showing on my iPad with nothing else…

No message selected showing...

No message selected showing on my iPad with nothing else there to help me out of it

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I don't know but the iPad I was bought in 2012, and is frequently updsted

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Just happened. Don't know what to do

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thank you.

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Answered in 5 minutes by:
3/6/2018
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,165
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

On the iPad can you please hold the home and power buttons until you see the apple logo then release

Let the iPad restart and tell me how it then functions please

Thank you

Ask Your Own Mac Question
Customer reply replied 4 months ago
No need, it's functioning oK now.

Perfect and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,165
Experience: IT Engineer for over 15 years
Verified
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