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I receive an alert saying that my mac has been affected by
i receive an alert saying that my mac has been affected by virus, and asked to call the support no. but i closed the page.. Is it real? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
I have a iPad that I was on a screen in safari and Received
I have a iPad that I was on a screen in safari and Received a message that I was infected by a virus and a message came on saying to download an app called mobil expressions - what should I do? … read more
Josh
Josh
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Associate Degree
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I opened my MacBook with Safari and got a message re virus.
I opened my MacBook with Safari and got a message re virus. AP11550-qc8nt is the file number … read more
Bryan
Bryan
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I Cannot get into google. I am getting a warning Virus alert
Hi I Cannot get into google. I am getting a warning Virus alert and to call this number 1(###) ###-#### Is this legit. … read more
Ashik
Ashik
Master's Degree
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I got a warning virus alert call apple alert. On iphone 7.
just happened and I just turnrd it on and off it says ios secuiity crash and that I need to install the protective software … read more
Ashik
Ashik
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I got a message on my iphone7 plus that says virus detected
i got a message on my iphone7 plus that says virus detected on your iPhone IP address 172.223.99.112. it tells me to start cleaning process. it's from vcbluuk.net is this real … read more
Bryan
Bryan
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This message came up when I opened safari, google and google
This message came up when I opened safari, google and google chrome....what does it mean? I've never seen it ever before...the only option I had was to click out of the app completely or click on the … read more
Justin Johnson
Justin Johnson
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Suddenly I found my new mail box empty and I found all of
Suddenly I found my new mail box empty and I found all of that mail in Recently Deleted ? How do I get the messages back to New Mail ? … read more
Josh
Josh
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Associate Degree
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Trying to sign in to Chase Bank account and a screen opened
Trying to sign in to Chase Bank account and a screen opened stating that my computer hd alerted them that it has been infected with a virus and spyware and they listed a 800 # to call. That number 1-*… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I have an iPhone 5c. I just got a screen on my internet that
I have an iPhone 5c. I just got a screen on my internet that won't let me close it: getmyprize61.ru says: Congratulazioni Utente Apple iPhone! Sei stato selezionato da Google per essere fra le prime p… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My safari on my iPhone is frozen ands a page saying apple
my safari on my iPhone is frozen ands a page saying apple alert popped up … read more
James Gilmer
James Gilmer
None
24 satisfied customers
My Mac Air is infected with the listchack virus. I have run
Hi, My Mac Air is infected with the listchack virus. I have run the sophos scan twice and the virus is still there. Can you tell me how to get rid of this virus? Thanks, Ron Zukoski… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I think i have virus. a mini screen popped up ( with a
i think i have virus. a mini screen popped up (https://s3-us-1.amazonaws.com) with a system alert and an number to call(###) ###-#### what should I do?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I have a MacBook Air and was using Safari as my browser. A
I have a MacBook Air and was using Safari as my browser. A notice came up that alerted me to a virus infection. It pops up every time I open Safari. how can i fix this? I don't want to call the number… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
It looks like I had firewall breach on my computer with a Safari Pop
It looks like I had firewall breach on my computer with a Safari Pop up to let me know. Is this really Safari? I need a contact number to get help to irradiate a virus or viruses.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I had the same issue with Safari being frozen on the page that
I had the same issue with Safari being frozen on the page that states Safari Alert Suspicious activity. Might have been detected major security issue and lists a number in there to call. I've tried cl… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
The Safari on my iPad (IOS 5.1.1) has a strange problem with
The Safari on my iPad (IOS 5.1.1) has a strange problem with tabs. Suddenly, a tab appeared with a padlock displayed, for no apparent reason. No matter what I do, I cannot get rid of it (unlock it). I… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have opened Safari several times since yesterday afternoon
I have opened Safari several times since yesterday afternoon and have been faced with a box offering congratulations that I have the chance to win a Apple Iphone if I click OK and answer a few questio… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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