Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I received a receipt from Apple For $21.76 charging to my
I received a receipt from Apple For $21.76 charging to my iTunes account. … read more
OakdaleTech
OakdaleTech
Owner
5,958 satisfied customers
I mistakenly added itune cards to the app sore instead of
I mistakenly added itune cards to the app sore instead of iTunes. When I play candy crush and need points, it says I don't have enough money in my account. Can you help me take the 75.00 that I put in… read more
Maurice
Maurice
PC and Mac Consultant
High School or GED
183 satisfied customers
I received a message thanking me for a charge of 12.99 on my
I received a message thanking me for a charge of 12.99 on my iTunes account. I don't believe I made this charge as I have not been on iTunes lately. … read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,074 satisfied customers
Just received a bill for 102.50 for itunes i didnt order.
Just received a bill for 102.50 for itunes i didnt order … read more
Josh
Josh
It Support Specialist
Associate Degree
7,873 satisfied customers
I canceled from ITune 2 months ago. I got charged n my new
I canceled from ITune 2 months ago. I got charged n my new Bill for 2 APL charges. Please take them of and refund the two on there. One is for $9.99 and the other for 11,99, I am the only one to use t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,873 satisfied customers
I'm trying to purchase a item on candy crush. And it told me
I'm trying to purchase a item on candy crush. And it told me to come to you. I have money in the bank. … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
I received an email about Apple ITunes and a bill for 107.00
I received an email about Apple ITunes and a bill for 107.00 I didn't ask for it neither did my husband . They also want account confirmation with social insurance number and visa info. I don't give o… read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,074 satisfied customers
Why won't it accept my credit card. This is a replacement
Why won't it accept my credit card. This is a replacement card that I have used … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I am being scammed by transactions thru itunes sydney dated
I am being scammed by transactions thru itunes sydney dated tru februsry so my credit card csncelled but after onky two weeks of receiving new credit card another 4 itunes transactions dated from 13/3… read more
Martin
Martin
Network Engineering Diploma
1,812 satisfied customers
I just got a message from itunes on my computer thanking me
I just got a message from itunes on my computer thanking me for a 152 USD oder for a gift card for a lady in BC. … read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,074 satisfied customers
I am receiving bills from ITunes which I did not order.
I am receiving bills from ITunes which I did not order. Someone is trying to hack into my account. What to do? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Received an email saying my itunes account had been billed
received an email saying my itunes account had been billed $150 for a gift card purchase. I have made no such purchase. email asked for much personal information in order to talk about the mischarge, … read more
Shefin
Shefin
Mac Support Specialist
Engineering Diploma
8,868 satisfied customers
I recieved a bill from itunes on a account that ive never
i recieved a bill from itunes on a account that ive never used before and i dont know for what $11.56 … read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,074 satisfied customers
Morning i was billed 3x for 15.00 n i dont use itunes. I
morning i was billed 3x for 15.00 n i dont use itunes … read more
Chris L.
Chris L.
IT/Web Senior Director
Vocational, Technical or Trade Scho
3,074 satisfied customers
I purchased 2 itune cards which have already been redeemed.
I purchased 2 itune cards which have already been redeemed. The iTunes Gift Card with the codes “X2NWLF2Y9Y23GNF3” and “X86FMX4PVRNY2GCK" was redeemed to another account. I need the 2 itune cards repl… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Nothing! Screen is completely black--no response. Anything I
Nothing! Screen is completely black--no response. Anything I can try? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Mate need to get the wife back on level 753 spent ages
hello mate need to get the wife back on level 753 spent ages and money on it , but iPad blew now she has a new one on level 1… read more
Dustin
Dustin
Support Technician
8,240 satisfied customers
On candy crush, when I try to purchase more lives or buy bombs,
On candy crush, when I try to purchase more lives or buy bombs, etc, I get a message that says "Your Purchase Could Not Be Completed. For assistance contact iTunes Support at www. apple....… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x