Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I am trying to put my IPad 2 in dfu mode but the minute I
I am trying to put my IPad 2 in dfu mode but the minute I hold the top button for the 3 seconds the ipad turns on. What am I doing wrong? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My iPad is requiring new activation with my Apple ID (which
My iPad is requiring new activation with my Apple ID (which I have) and the original set up password ***** I do not have. My husband set up the iPad for me years ago. He is now deceased. What do I do?… read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
I have an iPad that is requiring that I use an Apple ID and
I have an iPad that is requiring that I use an Apple ID and password ***** I used to set up the IPad several years ago. Hint given for Apple ID is an email that was discontinued several years ago. Now… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I have been using an Ipad my brother gave me 2 years ago
Good morning, I have been using an Ipad my brother gave me 2 years ago when he got a new one. I have used it for 2 years with no problems. Now it has an activation lock and I'm not sure what my id and… read more
Justin Johnson
Justin Johnson
Owner
2,991 satisfied customers
I cannot get into my iPad. the activation lock needs to be
I cannot get into my iPad. the activation lock needs to be reset. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
249 satisfied customers
My ipad went into an activation lock and i don't remember my
My ipad went into an activation lock and i don't remember my user name of password … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
My iPad has an activation lock and I do not remember the
My iPad has an activation lock and I do not remember the password … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
822 satisfied customers
Given ipad by grandson but he doesnt remember password.
given ipad by grandson but he doesnt remember password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
I have an activation lock. On my iPad. Don't remember the
I have an activation lock. On my iPad. Don't remember the password ***** over 7 years ago … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,035 satisfied customers
My ipad mini has locked up and I can't seem to type in the
My ipad mini has locked up and I can't seem to type in the right codes or hear the spoken numbers in time. Gramma is not tech savy. Would love to get it opened so I can finish my library book. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
The iPad is locked. Activation lock requires Apple ID and
The iPad is locked. Activation lock requires Apple ID and password. I don't understand why it was shut down. I know the Apple ID but cannot remember password. It's been 4 years since I purchased it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
I bought this phone for my grandson a couple years ago. He
Hi, I bought this phone for my grandson a couple years ago. He has another one using Verizon. I have this phone back and trying to activate it and it is on Activation lock because he used the Find My … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
3,451 satisfied customers
I can't get into my IPad, it has an activation lock and want
I can't get into my IPad, it has an activation lock and want me to put in a password ***** was used to set up my IPad. I have had my IPad for years and I never got this message before I can't remember… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,870 satisfied customers
I am trying to get through an activation lock but can't
I am trying to get through an activation lock but can't remember my password for setting up my icloud.com … read more
Pete
Pete
Engineer
Bachelor's Degree
2,964 satisfied customers
My two year grandaugther locked up my ipad. neither of my
my two year grandaugther locked up my ipad. neither of my daugthers who set it up can get through. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchase iPad a year ago tru T-Mobile, It's an iPad mini,
I purchase Ian iPad a year ago tru T-Mobile JA: What kind of computer do you have? Customer: It's an iPad mini JA: Have you installed any updates recently? Customer: My daughter 6 years old put an App… read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x