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Sorry for the delay, we are busy and I've just got to your question.Can you let me know when you're ready to look at this and we will make a start.
Let me know when ready for the remote assistance
Would you like me to attempt a full reset?
Okay no problem.
I am going to opt out so another expert can have a go at helping as I am out of ideas.
Someone will pick this up and you will be emailed.
Hi,I'm sorry about the issue. I'm another tech; I will help you with your Apple iPhone passcode issue.Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?Please reply at the box below. Thank you,
Do you have iPhone 5, 6, 7, 8, X, etc.?
It looks like you are not there. We can schedule another time.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.
Hello, My name is***** you ell me what model of iPhone you have please?
First off, you'll have to be patient. I can provide advice and information but you'll have to do the actual work since you've forgotten your passcode.Next, I want to make sure which one is at issue = is this the stand alone 4/6 digit passcode that you would normally type to unlock your device and the phone says it's "Disabled" now OR does the phone mention Activation Lock and is asking for the password ***** your Apple ID?
How do you normally back up this iPhone?
I will not and have not asked for ANY additional money. However, as I've stated before - my only job is to provide assistance in the form of advice and information. YOU will have to take the steps to complete the procedure required. I guarantee my information is correct, I can not control if you follow those directions when I give them, though.I understand you are frustrated, however, in order to provide that assistance I need all the facts...So, once more, how do you normally back up your iPhone?
I dont want to connect to your computer, there are steps you must perform that require pushing physical buttons on the iPhone.The iPhone is disabled because the passcode has been entered incorrectly too many times. It is not an uncommon error but it is also tedious to recover from.
I'm going to provide the steps you need here. However, i need to know; how do you normally back up your iPhone?
I'm going to provide the steps you need right here. However, I need to know; how do you normally back up your iPhone?
As I have said,
I feel we aren't communicating. Please answer my previous question.