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Forgot my passwords to my Apple id. It won’t accept my

Hi forgot my passwords...

Hi forgot my passwords to my Apple id

Technician's Assistant: When did you last change your password ***** Apple ID?

It won’t accept my passwords; asks me security questions I can’t remember the answers

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

2days ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can’t think of anything.

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Answered in 5 minutes by:
2/14/2018
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Lets try the following steps to reset your apple id password, Go to the link below, enter your applie id.

https://iforgot.apple.com/

After entering your apple id, either answer your security questions and reset your password. Or , have an email sent to your email address. Then open your email and click the reset link inside that email to reset your password.

Once you have set a new password. Turn your device off, then back on and try to sign in with the apple id and the new password ***** just set.
If you get stuck or run into any issues, let me know!

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Customer reply replied 6 months ago
My new password *****’t work. Don’t know what I’m doing wrong. Wish I could actually talk to someone.
Customer reply replied 6 months ago
I’m done for today. I’m tired. Thanks for trying. Good night.

Understood, we can always try tommorow.

Dustin S

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Customer reply replied 6 months ago
He did what he could. I really need to talk to someone to explain what’s going on. It’s hard for me to type explanations. I’d rather talk. Thank you sir. I appreciate you help.

I can call you tommorow, but there is an additional fee for phone support. Ill send that offer to you and if you accept it, we can figure ouyt a time tommorow to speak over the phone.

I'll be waiting for your reply, thank you.

Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Dustin and 87 other Mac Specialists are ready to help you
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Dustin
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
14,270 Satisfied Customers
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller

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