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I've had charges made to my debit card that I never

Customer Question
I've had charges made...

I've had charges made to my debit card that I never authorized.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have an iphone and have no idea what os i'm running. sorry

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

The items were all charged to my account on 1/27, 1/28, and 1/29 for a total of over $100.00

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not that i know of, but thanks

Submitted: 6 months ago.Category: Mac
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Answered in 55 minutes by:
2/6/2018
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 6 months ago
There were charges taken out of my account on 1/27, 1/28, and 1/29. All totaling aprox. $140.00.
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 6 months ago

By who?

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