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My wife’s iPad tells me there is an activation error. Help!

Customer Question
My wife’s iPad tells...

My wife’s iPad tells me there is an activation error. Help!

Technician's Assistant: What Operating System (OS) are you running on your iPad?

It’s my wife’s and I don’t know

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

About one week. I choose a WiFi network but I can’t get access

Submitted: 5 months ago.Category: Mac
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Answered in 3 minutes by:
2/6/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago

Do you have a computer you can plug the iPad into?

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Customer reply replied 5 months ago
Where is my response?
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago

Do you have a computer you can plug the iPad into?

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Customer reply replied 5 months ago
No
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago

Can you get one?

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Customer reply replied 5 months ago
No time soon
Customer reply replied 5 months ago
Anything else?
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago

Not really. Activation errors are only ever resolved by plugging in the iPad into iTunes on a computer.

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Customer reply replied 5 months ago
I just spent $40.00 for what?!
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago

To get help. You need a computer though. That isn't going to change.

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