Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need help to reset my new not so new iPad. I have sold
I need help to reset my new not so new iPad. I have sold dinosaur that I still use . Got the new one and never used since I took it home. I can't even unlock it I forgot the new code and even my Apple… read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
411 satisfied customers
Apple. I recently bought an Iphonex I changed my apple id
Apple. I recently bought an Iphonex I changed my apple id and password ***** on my ipad 2 the details for itunes store & apps changed but the details for my icloud id didn't change. I am separately ch… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My granddaughter put too many wrong passwords and it
My granddaughter put too many wrong passwords and it disabled the device! What do I do to get it to work again? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
759 satisfied customers
We bought a new I Pad last year but did not set it up, but
We bought a new I Pad last year but did not set it up, but we did enter a password. The pass word number is ***** How can we start over and enter a new password. HELP … read more
Cris
Cris
4,340 satisfied customers
I've had this ipad for about 5 years and I've never been
I've had this ipad for about 5 years and I've never been asked for my address to o-en it and now I've forgotten it and cannot find it and of course I cannot access my device. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
122 satisfied customers
I have an Apple Ipad mini that after 3 years is asking for
I have an Apple Ipad mini that after 3 years is asking for my old activ8 sign in and password ***** I no longer have. I am now connected to Telstra Bigpond. How do I fix this … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My ipad is saying "Activation lock" and i need help on how
my ipad is saying "Activation lock" and i need help on how to get it unlocked. what do i do! … read more
Jon
Jon
Bachelors Degree
1,118 satisfied customers
Have used iPad for years but never sorted out password
Have used iPad for years but never sorted out password ***** Have changed my email address from***@******.*** to***@******.***. Can I start from beginning with current email and get a new password? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,857 satisfied customers
I haven't used my IPAD in several years and can't remember
I haven't used my IPAD in several years and can't remember my password, how can I reset the password ***** I can't open it? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
1,831 satisfied customers
I bought a new iPad for my sister. We had a problem with her
I bought a new iPad for my sister. We had a problem with her email and text when verifying her Apple ID. We couldn't get the verification code. I used my cell phone to get the code. It seems my phone … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have an iPad. We have changed our email account and I am
i have an iPad. We have changed our email account and I am having trouble getting into the iTunes Store. Am I able to reset my account using my new email and a new password? … read more
Dustin
Dustin
Support Technician
8,355 satisfied customers
I have just purchased an iPad pro and I set up a new Apple
I have just purchased an iPad pro and I set up a new Apple ID because my old iPad Apple ID used an email address that I no longer have and I don't remember the password. Can this be sorted out over th… read more
OakdaleTech
OakdaleTech
Mac Genius
7,721 satisfied customers
I had a mini Ipad that I gave to someone after I had wiped
I had a mini Ipad that I gave to someone after I had wiped all my details off. On the 5th January that person tried to change the password ***** in doing this my password ***** ID was taken of off my … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
IPad Activation Lock, Password was changed at least one year
yes, when I log on to Apple I am able to use my user id and password. It seems that the person that set my account up, didn't use the correct User ID.… read more
OakdaleTech
OakdaleTech
Mac Genius
7,721 satisfied customers
I bought 2 new new iPhone X last night at the Apple Store.
I bought 2 new new iPhone X last night at the Apple Store. One for me and one for my girlfriend. Mine set up fine...she couldn't set up her AOL mail becasue she could not rememebr her AOL account pass… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have been getting messages to update my password popping
I have been getting messages to update my password ***** up every few seconds on my wife's iPad, a few times a day on my iPod and it refuses to take the latest password. The trouble arises, I think fr… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
my wife is trying to sync her ipad. Our email address has changed.
my wife is trying to sync her ipad. Our email address has changed. How do we get the new email address on our account? Ron MacLeod… read more
Jason Jones
Jason Jones
AAS Information Technology
12,567 satisfied customers
I have mac osx 10.5.8, I mostly use PCs for my office and have
I have mac osx 10.5.8, I mostly use PCs for my office and have not worked enough with my mac which is for home use. when I purchased this mac desktop last year, i had to list an email account for my a… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x