Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Purchased a 16 inch MacBook Pro 2 yrs ago from Harvey Norman
Hi Pearl, My name is***** a 16 inch MacBook Pro 2 yrs ago from Harvey Norman Auckland NZ … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
4,168 satisfied customers
My macbook pro shut down when I tried to restart. I was
My macbook pro shut down when I tried to restart. I was having trouble with my photoshop. I now only have a black screen with my cursor arrow and the keys beep … read more
Ricky
Ricky
Tech Support Expert
Bachelor's Degree
9,132 satisfied customers
I have a MacBook and it appears to be turning on but the
Hello, I have a MacBook and it appears to be turning on but the screen is black. And I've tried hard resets and it hasn't helped. Any suggestions?… read more
Joseph Newman
Joseph Newman
Computer Science
3,420 satisfied customers
My recharger light doesn't turn on or work and my 2015
My recharger light doesn't turn on or work and my 2015 MacBook Pro will not start. I tried another Mac recharger and it wouldn't work either … read more
ChrisC
ChrisC
PC Technician
Associate Degree
2,789 satisfied customers
Have a macbook pro and there's a black screen and didn't
Have a macbook pro and there's a black screen and didn't chime … read more
Kaiser
Kaiser
Computer Engineer I
Bachelor of Science in Mechanical Engineering
2,889 satisfied customers
MacBook Pro will not startup. But starts to a black screen.
MacBook Pro will not startup JA: Are there any sounds (like a fan or chime) when you try to wake the computer? Customer: Yes , but starts to a black screen JA: Have you tried power-cycling the MacBook… read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,751 satisfied customers
I have a 2012 macbook pro. Mojave. It's blinking a folder
it's blinking a folder with a question mark on it It charged all night and then this morning when I tried to turn it on it showed the red battery icon I plugged it in and it made the start up sound but the screen was all black and now I'm at the folder with the question mark logo … read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,751 satisfied customers
Apple. My MacBook Pro will not turn on. Yesterday the
my MacBook Pro will not turn on. Yesterday the toolbar lit up but the screen did not. I bought it in December. I … read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
My macbook pro is not responding - screen is black. It does
my macbook pro is not responding - screen is black … read more
David
David
Mac Support Specialist
3,714 satisfied customers
I was on my MacBook pro and the screen went black and now it
i was on my MacBook pro and the screen went black and now it won't turn back on … read more
Chris Lindsey
Chris Lindsey
IT University
155 satisfied customers
Last night my iMac went black. This morning I have tried
Last night my iMac went black. This morning I have tried different scenarios: … read more
OakdaleTech
OakdaleTech
Mac Genius
12,829 satisfied customers
I just went to turn on my MacBook air and no response. I have
I just went to turn on my MacBook air and no response. I have been on another site and have tried the following with not response either. Ctrl+cmd+opt+pwr Shift+control+opt+pwr Pwr then cmd+opt+P+R No… read more
Pete
Pete
3,974 satisfied customers
Ok. MacBook Pro 15" core2 late 2007 modelRunning snow leopard
Ok. MacBook Pro 15" core2 late 2007 model Running snow leopard working fine today. Went to sleep and then died. Isn't coming back on. Have tried resetting SMC and PRAM. Here's where it gets really wei… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,105 satisfied customers
hi.. I haven't used my mac in about 2 months and now it wont
hi.. I haven't used my mac in about 2 months and now it wont turn on. I plugged it to the power which is green, but nothing!!! (Please help)… read more
Ashik
Ashik
Master's Degree
12,627 satisfied customers
Hi, I have a MacBook Pro (13") that suddenly turned off a few
Hi, I have a MacBook Pro (13") that suddenly turned off a few days ago. When attempting to restart I hear a click and the horizontal light turns on. Then the light fades, with the click sound going ev… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
NoteBook Pro... just cam home and my screen is black, fan running
NoteBook Pro... just cam home and my screen is black, fan running loud, too hot to touch underneath, power button unresponsive. What should I do?… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
Hi I have a MacBook Pro, about 16 mos old; has worked perfectly. I
Hi: I have a MacBook Pro, about 16 mos old; has worked perfectly. I was using it today; went to do some errands for 2 hours; came back and it will not boot up. Totally dead. ?????? Assistance pls… read more
Robert O
Robert O
IT Director
Bachelor's Degree
192 satisfied customers
I have an Apple Macbook Pro. When my computer is plugged in
I have an Apple Macbook Pro. When my computer is plugged in the light turns on for the power cord but when I push the power button the computer makes the sounds like it is turning on, where the fans s… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x