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I need to restore iTunes library and playlists from a Time
I need to restore iTunes library and playlists from a Time Machine backup on my 2013 iMac running OS 10.12.5. I ran the disk utility and then had grayed out music files on iTunes. I tried to delete th… read more
Mike
Mike
Mac Medic
Some college
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I have purchased over 1300 songs from I-tunes over the past
I have purchased over 1300 songs from I-tunes over the past two years...Love you guys...have a couple hundred dollars more worth of cards...ready to use...My fiancee, concerned about losing our invest… read more
Chris
Chris
233 satisfied customers
I would like to speak with someone now. I accidentally deleted
I would like to speak with someone now. I accidentally deleted all my albums and playlists to the Trash. How can I restore them as albums and playlists? If that doesn't work, I have the library backed… read more
CS
CS
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I have an iphone 3GS, last night it did something very strange,
I have an iphone 3GS, last night it did something very strange, after I set up an alarm a few hours later the screen lit up and the apple logo appeared and once it finished doing whatever it was doing… read more
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CompExpert
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I recently had my computer cleaned up, the hard drive was wiped
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Engineer John C.
Engineer John C.
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MY HARD DISK WAS FAILING SO I HAD TO REPLACED. BEFORE I REPLACED
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iteachmac
iteachmac
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i have just accidentally deleted my music library including my itunes files. My ipod is the only thing left but now it wont sync and reload because it says i can only attach it to one library? Please … read more
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Mary- I was talking with Daniel yesterday but with no resolve
Mary- I was talking with Daniel yesterday but with no resolve as I had to quit for a business dinner & we were never able to connect for a resolution. i made a "new itunes library" by mistake and all … read more
Mary
Mary
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I just made a new itunes library by mistake and all of my songs
I just made a new itunes library by mistake and all of my songs are gone. I was trying to transfer my libabry to my new WD passport ExHardDrive. I held alt/option and opened itunes then created a new … read more
Daniel
Daniel
Mac Genius
High School or GED
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I would like to permanently delete photos to free up disk space
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iteachmac
iteachmac
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Hi, My PC has crashed and included was my itunes library.
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Howdy, I am having trouble accessing th itunes support site
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Hi, I have an iPod and an iTunes account that I have used FOREVER
Hi, I have an iPod and an iTunes account that I have used FOREVER and today I downloaded a book into my iTunes account, tried to transfer the book over to my iPod and it told me 'no!' "Sone of the iTu… read more
Brandon M.
Brandon M.
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Now that I moved my itunes files to an external drive (improperly) and lost most, how can I clean everything up and just start over (but have everything organized on external drive)? Something like th… read more
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I have somehow lost many songs and playlists from my itunes
I have somehow lost many songs and playlists from my itunes library - I did not delete them they just went away and it appears to be random with no logic to the ones that disappeared. Can I get them b… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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