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I need to update my credit card number to regain my Paypal…

I need to update...

I need to update my credit card number to regain my Paypal account

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Mac

Technician's Assistant: When did you last update your PayPal?

Never!!!

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thanks. Just that...

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Answered in 5 minutes by:
1/19/2018
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,815
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
Hi Josh. Im at my wit's end on how to change my credit card number in Paypal to a new number, which has locked me out of my account cos I forgot to change the number,,,
Customer reply replied 4 months ago
I want to login securely somewhere to change my credit card's number, same c cardnew number, that's it...
Customer reply replied 4 months ago
I was directed to Statcounter but found no joy there....
Customer reply replied 4 months ago
I realize it's a security thing but there must be a secure way to make this transaction....
Customer reply replied 4 months ago
I think I"m talking to myself here! Nice work, Jill. No remote assistant, eh? Well, well, let's see what we'll do... I know: I'll disappear. Thanks for not answering - Jill....

Hi Jill,

I would be more than happy to help you as long as you understand that we are not Paypal.

Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,815
Experience: 5 years as Network Admin, 10+ years of IT support
Verified
Josh and 87 other Mac Specialists are ready to help you
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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,960
Experience: Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. If my answers don’t work or if you are not satisfied, please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.

Regards
Jins

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Josh
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,815
21,815 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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