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My mother recently passed away at 88 and could not remember
my mother recently passed away at 88 and could not remember her ipad password ***** get on her device. We tried the only two codes she have ever used and they did not work. I loaned her my ipad, i wou… read more
Cris
Cris
3,448 satisfied customers
I have an older iPad I gave to my elderly dad and he somehow
I have an older iPad I gave to my elderly dad and he somehow has enabled a 4 digit password ***** it. We don't know how to get it open now. Please help. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am beyond frustrated. I have had an Apple ID for a time
Mike, I am beyond frustrated. I have had an Apple ID for a long time and have notes all over the place about sign on info, including passwords. I have tried to change it about a dozen time because not… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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I purchased an iPAD yesterday. Got part way thru the setup,
I purchased an iPAD yesterday. Got part way thru the setup, but had to stop. Tried to complete the setup today. The iPAD is locks after entering the pass code. Is there a way to bypass this feature(?), or change the pass code. I have over 40 years experience on large IBM main frames, VAXs and Microsoft PCs. Please help. ***** ***** ***@******.*** … read more
John T. F.
John T. F.
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Two Decades Field Experience
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Cant sign in to Ipad. New ipad used it to go through
new ipad used it to go through verification process and when tried to use it next day was locked out used wrong password ***** code need to reset ipad … read more
John T. F.
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Two Decades Field Experience
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It was stolen from my house on July 20, and I need to find
It was stolen from my house on July 20, and I need to find it's location. Have received alerts on my phone that someone has been trying to access a g mail account. Have changed password ***** that. Wh… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
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Ipad says connect to itunes. ipad locked so cannot do. When
ipad says connect to itunes. ipad locked so cannot do … read more
John T. F.
John T. F.
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Two Decades Field Experience
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My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
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I am locked out of my IPhone and IPads. They allowed me to
They allowed me to changed the passwords on all but to verify I needed to enter a verification code which since I cant get into any, i cannot see what the verification code is. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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One second, feeding dogs. I have a first gen iPad I am
Ok I have a first gen iPad I am trying to bring back to life to use as an audio source inmy kitchen stereo. I set it up, stupidly, using a work email for a group that has disbanded, can'tremeber security questions, pass words, etc. And need to just eiprbit. It is running whatever was the last upgrade it would take. … read more
Richard
Richard
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I'm locked out of all 3 devices because someone use my
I'm locked out of all 3 devices because someone use my iTunes - App Store to purchase some random ????? I'm a older teacher. I use it only for Covet Fadhion. My history can be looked … read more
Suhasini Velu
Suhasini Velu
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I am unable to unlock the screen on my new IPad after having
I am unable to unlock the screen on my new IPad after having set it up and switching it off … read more
Justin Johnson
Justin Johnson
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I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
John T. F.
John T. F.
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Two Decades Field Experience
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Igot this i pad from a 2ed hand store. i can.t get past the
igot this i pad from a 2ed hand store. i can.t get past the apple id and password ***** can i get it to open for me … read more
Jon
Jon
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I upgraded my Ipad air and could not find my original
I upgraded my Ipad air and could not find my original password ***** got locked out. I now have changed the password ***** it says I pad disabled … read more
Josh
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I have the apple iPad pro and have been trying to remove the
I have the apple iPad pro and have been trying to remove the at&t off my ipad to add a new sprint account. I have closed out the AT&T but it still shows up on my ipad. Originally I had set up with AT&… read more
Ashik
Ashik
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Every time I set up a new password, Apple rejects it and I
Every time I set up a new password, Apple rejects it and I am so tired of playing these dumb games! … read more
Alex Lako
Alex Lako
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My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
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Ashik
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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