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I don't have an apple device...I was charged for something…

Customer Question
I don't have an...

I don't have an apple device...I was charged for something on iTunes that I did not order and I have no idea how to protest charge since I don't have an iTunes account.

Technician's Assistant: When did you last update iTunes?

I don't use that app . I was charged for a book On Golden Mountain that I did not order. It was ordered at 4:18 pm today. I didn't order it.

Technician's Assistant: What have you tried so far with your iTunes?

If I go there, they ask for a password ***** I don't have an account.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

NO...just tell me how to get rid of that charge.

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
1/19/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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