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Want to cancel my Icloud storage plan, My computer is

Customer Question
Want to cancel my...

Want to cancel my Icloud storage plan

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My computer is Firefox and I have a new iphone 8

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

If I cant cancel because of a security question I forgot I would need to transfer the deduction (99cents) from my credit card to my checking acct

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
1/18/2018
Mac Support Specialist: RussellA, Systems Engineer replied 4 months ago
RussellA
RussellA, Systems Engineer
Category: Mac
Satisfied Customers: 275
Experience: From windows, to linux, to mac, I know it all.
Verified

So you have tried these steps:

On your Mac

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan.
  7. Click Done.
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Mac Support Specialist: RussellA, Systems Engineer replied 4 months ago

or on

Ask Your Own Mac Question
Mac Support Specialist: RussellA, Systems Engineer replied 4 months ago

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage. If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan.
  5. Tap Done.
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Customer reply replied 4 months ago
Ok so my ICloud account is canceled and I will be charged 30.00 on my credit card correct?
Mac Support Specialist: RussellA, Systems Engineer replied 4 months ago

I am not sure what iCloud is going to charge you, you should see your payments tab there to make sure you outstanding balance is paid off. In regards ***** ***** JustAnswer.com price, you will get a receipt in your email. Please go ahead and mark this question as answered, and if you need any more help, please don't hesitate to come back and ask us.

All of the best to you!!!!

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RussellA
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Category: Mac
Satisfied Customers: 275
275 Satisfied Customers
Experience: From windows, to linux, to mac, I know it all.

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