Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Do I really need some devices on my Mac, MacKeeper, Zoom…

Customer Question
Do I really need...

Do I really need some devices on my Mac, MacKeeper, Zoom Diagnostics etc

Technician's Assistant: What Operating System (OS) are you running on your Mac?

MacOS Sierra

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Too many, I think and I would be happy to have the best one but it seems I have too many

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Would you like me to list all I have on my computer?

Submitted: 6 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
1/18/2018
Mac Support Specialist: tyroneboman, Mac Genius replied 6 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,520
Experience: Computer specialist.
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!No, you do not need those programs on your Mac. I recommend that you uninstall them. To start the uninstallation, drag the MacKeeper app to the Trash. You may be prompted for your administrator’s password. Enter it and the MacKeeper app will move to the Trash and a window will pop up and offer to uninstall the rest of its components. Click the Uninstall MacKeeper button (don’t bother selecting an option about why you’re doing so if you don’t care to). This should remove most of the files MacKeeper placed on your hard drive.
Please let me know if you need any other assistance.
I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.
Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask tyroneboman Your Own Question
tyroneboman
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,520
10,520 Satisfied Customers
Experience: Computer specialist.

tyroneboman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a MacBook Pro OS 10.9.5. How do I copy photos from my
I have a MacBook Pro OS 10.9.5. How do I copy photos from my iCloud onto my computer? … read more
Jon
Jon
Bachelors Degree
724 satisfied customers
I have a MacBook running on OSX 10.9.5. I would like to
I have a MacBook running on OSX 10.9.5. I would like to upgrade to the newest possible version. Updates were handled through my school. I just retired and do not have access to that server. I need to … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
Why doesn't iPhoto work on my computer anymore??? The icon
why doesn't iPhoto work on my computer anymore??? The icon is there with a big white "X" through it … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I just need to know if Adobe is compatible with mac os high
I just need to know if Adobe is compatible with mac os high sierra … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a Mac 0S sierra, version 10.12.6, currently asking me
Good Morning, I have a Mac 0S sierra , version 10.12.6, currently asking me to upgrade to a mac)S High Sierra. I need to buy a scanner that scans and sets up easily, and has the least number of steps … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I'm using high Sierra 10.13 beta macOS and want to go to the
I'm using high Sierra 10.13 beta macOS and want to go to the newest non-Beta OS . Can this be done? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
Have macbook pro. When I open to homepage and attempt any
Have macbook pro. When I open to homepage and attempt any action; check mail, read news item, contact apple--computer goes to another site, usually Mackeeper or another antivirus program, or to travel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Was advised my subscription for Mac keeper was up needed to
was advised my subscription for Mac keeper was up needed to re-up. no money right now! being bombarded with screen changes for ads also icon on desktop for Meg..something connot be removed. Please hel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ms., I'm wondering if I have a firewall or other security
I'm wondering if I have a firewall or other security apps on my iMAC. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Sorry my list is so here. My OS X 10.5.8 can't open, or keep
Sorry my list is so long here. My OS X 10.5.8 can't open, or keep up with a lot of sites nowadays, including some for job applications, one of which I need to apply for ASAP! Also I think the old vers… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Says my mackeeper is damaged and can't open. El Capitan.
says my mackeeper is damaged and can't open JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: el Capitan JA: Have you installed any updates r… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Does Apple like Mackeeper? Sierra 10.12.3, i installed
i installed mackeeper when I was getting consistantly spinning color ball...it has not helped and I tthink it took away some of my updates … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a laptop that is about 3 years old (the last laptop
Hi. I have a laptop that is about 3 years old (the last laptop with capacity to burn CDs). In the last week, every now and then, when I try to put in my password, it's as if someone is holding down on… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
El Capitan ushered in an era of freezes and crashes on my
El Capitan ushered in an era of freezes and crashes on my mid-2012 MacBook Pro. If life is now good on a mid-2015 MacBook Pro successfully running El Crashitan, should I upgrade the OS to Sierra? I'm … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
What are some of the best antivirus programs out there for
What are some of the best antivirus programs out there for the Mac? I have MacKeeper and I am not really satisfied. I have just tried the free trial offer of MacBooster and like it, but it is a little… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just started running ClamXav the last few days and have daily
I just started running ClamXav the last few days and have daily been having 4 or 5 files from my aol mail accounts being listed as heuristic. phishing.email.spoofeddomain files. I did this because I h… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
How do I drag my mackeeper apps into the applications folder
How do I drag my mackeeper apps into the applications folder so I can download my mackeeper purification/upgrade purchase discount deal? The finger technique I tried is not working and I am stumped. P… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
A pop up has just appeared on my screen suggesting I download
A pop up has just appeared on my screen suggesting I download MacKeeper which will clean up my mac and make it more secure and many other benefits! Is this a valid download and do you recommend it? Th… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x