Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cannot open micosoft outlook, a caption pops up saying…

Customer Question
I cannot open micosoft...

I cannot open micosoft outlook, a caption pops up saying there is an error

Technician's Assistant: When could you last open your Outlook?

Yesterday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
1/17/2018
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 7 months ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 41,181
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Mac Question
Customer reply replied 6 months ago
when i sent you my query, you asked to pay $5 instead you took $66 out.I would like you to refund the money I have notified my bank, they are looking into my complain and cancelled my credit card. Please do the right thing
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 6 months ago

I'm sorry. I'm the computer tech, so let me have our customer service contact you about the billing issue. If you still need help with your Outlook email issue, please let me know anytime. Thank you.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Cannot start Microsoft Outlook. Cannot open the Outlook
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Office 365 … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Microsoft Database Daemon has encountered a problem and
Microsoft Database Daemon has encountered a problem and needs to close - using Outlook for Mac 2011. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I cannot open my calendar in outlook. It says that that set
I cannot open my calendar in outlook. It says that that set of folders cannot be opened. The information store cannot be opened … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Please activate closed caption. No excuse having it. I
Please activate closed caption. No excuse for not having it. I cannot hear and rely on it !!!!!!!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Working on a one-hour video in iMovie 11 v9.09. All one
Working on a one-hour video in iMovie 11 v9.09. All one "clip". we have found subtitles (captions) with spelling errors. Is there anyway to actually edit the subtitle text itself? The guy who made the… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Photos with captions in a folder on desktop which I want to
Photos with captions in a folder on desktop which I want to burn to a dvd. When I put the photos in iPhoto, the captions disappear. How do I get the captions to remain in place?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just installed Yosemite on my iMac and lost Entourage 2004
I just installed Yosemite on my iMac and lost Entourage 2004 completely, as it is not supported. How do I retrieve my Entourage concts and old mail?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How do I transfer photo captions when I copy a photo album
How do I transfer photo captions when I copy a photo album from IPhoto to a CD or a flash drive? So far, the only think I get transferred is the photo number.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I am working on a MacBook Pro with MS Word for Mac 2011. I
I am working on a MacBook Pro with MS Word for Mac 2011. I am having trouble with cross-references and captions. I have many graphs and charts pasted into the text (via a screenshot) and I am having 2… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have macbook and Outlook client. btinternet.com email. Ye
I have macbook and Outlook client. btinternet.com email. Yesterday I set up the new imap settings (for bt.com). It was syncing ok but now my Outlook wants to upload all my emails from all my folders. … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I am using Aperture 3.4.5 and have photos that have cu
I am using Aperture 3.4.5 and have photos that have custom fields in the meta fields, such as Caption, Description (which can be a long set of information), Provenance, Cost, Appraised Value, Identifi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
error 6584 while trying to restore my backup from time machine
error 6584 while trying to restore my backup from time machine to a new macbook air i just bought yesterday. I was able to configure the new machine but I wanted to backup data from a particular date.… read more
Tom
Tom
3 years college
642 satisfied customers
Hi, I cant log on to my notebook. It was fine the day before
Hi, I can't log on to my notebook. It was fine the day before yesterday and yesterday all hell broke loose! The log on screen that pops up is different than normal. My name is XXXXX XXXXX and when I t… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master\u0027s Degree
882 satisfied customers
I have the IPhone 3G, what is the newest software that can
I have the IPhone 3G, what is the newest software that can be installed to give this phone newer features? Debbie… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i need to make a book and print form i photo showing all my
i need to make a book and print form i photo showing all my titles and information of each individual photo, but the i photo books available do not show the title of the photo and i need that to print… read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I have an original program on DVD. Closed captioning has been
I have an original program on DVD. Closed captioning has been added through DVD Studio Pro. It works on DVD players but not on the mac DVD player. Why?… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
hello i downloaded itunes yesterday and im trying to set up
hello i downloaded itunes yesterday and i'm trying to set up an account and its not letting me an error code pops up before anything else with a code #9808 and says try again later. So i tried this mo… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
Cannot get on the internet with my Mac b/c my internet settings
Cannot get on the internet with my Mac b/c my internet settings have been changed and a pop-up box saying that an application has changed my network settings will not close no matter how many times I … read more
Pat
Pat
Bachelor\u0027s Degree
171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x