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I cannot open micosoft outlook, a caption pops up saying…

Customer Question
I cannot open micosoft...

I cannot open micosoft outlook, a caption pops up saying there is an error

Technician's Assistant: When could you last open your Outlook?

Yesterday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
1/17/2018
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 4 months ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 40,153
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 4 months ago
when i sent you my query, you asked to pay $5 instead you took $66 out.I would like you to refund the money I have notified my bank, they are looking into my complain and cancelled my credit card. Please do the right thing
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 4 months ago

I'm sorry. I'm the computer tech, so let me have our customer service contact you about the billing issue. If you still need help with your Outlook email issue, please let me know anytime. Thank you.

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Mike
Mike
Mike, Mac Medic
Category: Mac
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