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My aunt gave me her I phone (i6s) and took off my old i5 but…

Customer Question
My aunt gave me...

My aunt gave me her I phone (i6s) and took off my old i5 but it is having an issue syncing up through itunes

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

12.7.2.60 I just d/l from the site

Technician's Assistant: When did you last reboot?

I actually haven't since the download. Should i go ahead and do that?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I think that's it for now.

Submitted: 7 months ago.Category: Mac
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Answered in 4 hours by:
1/16/2018
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,650
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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