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I forgot my password to open my i pad. Last year when i

Customer Question
I forgot my password...

I forgot my password ***** open my i pad

Technician's Assistant: When did you last change your password ***** Apple ID?

Last year when i bought it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Don;t know how to do that

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
1/15/2018
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 7 months ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 41,188
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified

Hi,
I'm sorry about the issue. Is your iPad asking for the Passcode or the Apple ID password ***** the Wi-Fi password, etc.?
Please reply at the box below. Thank you,

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Customer reply replied 7 months ago
can't afford 52$ right now i just want to know how to change the password ***** i have to open my i pad frist
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 7 months ago

OK. Is your iPad asking for the Passcode or the Apple ID password ***** the Wi-Fi password, etc.? Please let me know everything it is currently showing on your iPad's screen.
Please reply at the box below. Thank you,

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Customer reply replied 7 months ago
i can't open my i pad because i forgot my password
Customer reply replied 7 months ago
all i want is to change it but i can't because it is on lock
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi

Do you still need help here?

Thanks

Kris

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